Human Resources Front Desk Coordinator

Administrative Support Specialist

This position provides administrative and operational support across various Human Resources business functions, contributing to the effective management of employee life-cycle transactions. The role includes serving as the first point of contact at the front desk of the Human Resources Service Center, delivering high-quality customer service to applicants, employees, and managers.

Additional Information :

• Handles all front desk duties and walk-ins into the building.
• Follows-up and assist with Ready Set Accounts.

Assist with administrative side to Orientation.

Assist with Employee Health

Assist with Employee Records

Required Education :

High school diploma or GED or equivalent

Recommended Education :

Bachelor's degree in a related field of study.

Required Work Experience :

High School Diploma / GED, or 2 years of experience in lieu of a diploma / GED.

Recommended Work Experience :

Required Certifications :

Professional in Human Resources (PHR) - HRCI, SHRM-CP - SHRM

Description :

Provides high quality customer service in responding to routine inquires including hiring, benefits, compensation, training or other HR procedures.

Collaborates with team members to resolve customer issues and completes work timely and accurately.

Works with peers to support established service levels and respond directly to employees and management regarding issues that require a subject matter expert within other areas.

Schedules internal and external meetings.

Supports and administers different HR functions and programs. Manages data within the HRIS and other systems. Supports processes such as on-boarding, benefits eligibility and entitlement, workforce administration, position control, pay administration, etc.

Produces correspondence, communications and prepares weekly, biweekly and monthly reports.

Maintains employee data in HR system and ancillary HR systems. Ensure personnel information is accurate and adheres to department standards. Optimizes data quality by conducting regular audits and ensuring employee data is kept up to date and accurate.

Arkansas Children's is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children's is driven by four core values-safety, teamwork, compassion and excellence-which inform every action.

Arkansas Children's Hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children's has met the unique needs of children. But we're more than just a hospital treating sick kids-our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children's Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

"Arkansas Children's is a place of hope and comfort for children and parents. When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better." Michael - Business Operations Manager

"Arkansas Children's Hospital is a prestigious institution that cares for children." Linda - Information Systems Analyst

"We are an organization of care, love, and hope while we champion children." Angela - Parking and Fleet Coordinator

"Care, love, and hope for children!" Kathy - Administrative Assistant

"When I think of my time here at Arkansas Children's Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!" Nick - Supply Assistant

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.