Customer Support Specialist (Phoenix)

Company Description

Notary Everyday is automating notarizations for real estate, powering over $35m worth of real estate transactions daily and serving over 11K notaries nationwide.

Role Description

This is an contract-to-hire role for a Customer Support Specialist, must be located in Arizona (our office is in downtown Phoenix). The Customer Support Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, and addressing customer inquiries promptly. They will also handle technical support tasks, resolve technical issues, and assist customers in navigating the platform. The role requires strong interpersonal skills to effectively communicate with customers and other team members.

Qualifications

• Customer Support and Technical Support skills
• Interpersonal Skills and Customer Satisfaction skills
• Analytical Skills
• Excellent written and verbal communication skills
• Ability to work independently and remotely
• Experience in the real estate or SAAS industry is a plus