Consumer Access Specialist PRN

Job Opportunity At AdventHealth

All the benefits and perks you need for you and your family :

Employees who switch from PRN to Full or Part Time employment get access to Day One Benefits (Immediate)

PRN (per diem) team members may contribute to the Adventist HealthCare Retirement Plan (but are ineligible for employer contributions to the plan)

Whole Person Well-being and Mental Health Resources

Employee Discount Program, including tickets, travel, Pet Insurance, and More!

Our promise to you :

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule : PRN

Shift : Day / Evenings

Location : AdventHealth Palm Coast

The community you'll be caring for : 60 MEMORIAL MEDICAL PKWY, Palm Coast, 32164

The role you'll contribute :

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and / or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you'll bring to the team :

General Duties : Proactively seeks assistance to improve any responsibilities assigned to their role. Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience.

Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area

Payment Management : Creates accurate estimates to maximize up-front cash collections and adds collections documentation where required.

Calculates patients' co-pays, deductibles, and co-insurance. Provides patients with personalized estimates of their financial responsibility based on their insurance coverage or eligibility for government programs prior to service for both inpatient and outpatient services

The expertise and experiences you'll need to succeed :

Minimum qualifications :

High School Grad or Equiv Required

1 years customer service experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.