Job Summary
This position is accountable for conducting efficient sales transactions while providing excellent customer service.
Essential Duties and Responsibilities :
- Provide excellent customer service for Goodwill customers
- Assist customers with purchases and if authorized with pricing
- Efficiently operate a computer based point of sale system, handle cash and run a credit card machine while being responsible for a balanced drawer
- Use basic math skills to ensure correct change
- Utilize suggestive selling techniques
- Stock product on shelves, racks and on sales floor ensuring the sales floor is fully stocked with new product at all times during hours of operation
- Clean inside retail floor area, organize shelves and racks, pick up trash, put away carts or racks, etc.
- Attend to dressing rooms and return merchandise to sales floor
- Assist Retail Associate with stocking product in store, salvaging and custodial duties
- Meet or exceed the attendance expectations for this position
- Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
- Other duties as assigned
Individual Development and Interpersonal Skills :
Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop.Excellent working relationship with supervisor and co-workers.Must be a positive role model for co-workers, programs participants and customers.Organizational Development :
Educate customers and the community about the mission and vision of the organization.Demonstrate the Goodwill core values through actions and words.Qualification Requirements :
GED or High School Diploma preferredPrevious customer service experience preferredPrevious cash handling experience helpful but not required.NoneKnowledge, Skills, and Abilities :
Must be able to work flexible hours as required in order to meet operational needs of the store.To be a high-energy, positive contributor.Must have a sense of urgency.Must have the ability to work as part of a team.Desire to work hard and perform well with dedication and great work ethic.Communicate effectively with managers, supervisors and other associates.Physical Demands :
Medium Lifting 50 pounds maximum with frequent lifting and / or carrying objects weighing up to 25 pounds.Involves walking or standing most of the time with a degree of pushing and pulling.Work Environment :
Moderate Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)