MEDICAL OFFICE ASST | CLINIC SERVICES

About the Role :

The Medical Office Assistant in Clinic Services at UAB Medical West, plays a critical role in ensuring the smooth and efficient operation of the clinical environment. This position is responsible for providing comprehensive administrative and clerical support to healthcare providers and patients, facilitating effective communication and coordination within the clinic. The role demands meticulous attention to detail in managing patient records, scheduling appointments, and handling insurance documentation to support quality patient care. By serving as a primary point of contact for patients, the assistant enhances the overall patient experience through professionalism and empathy. Ultimately, this position contributes significantly to the delivery of high-quality healthcare services by maintaining organized workflows and supporting clinical staff in their daily activities.

Minimum Qualifications :

• High school diploma or equivalent required.
• Previous experience in a medical office or clinical setting preferred.
• Basic knowledge of medical terminology and healthcare office procedures.
• Proficiency with electronic health record (EHR) systems and standard office software (e.g., Microsoft Office).
• Strong organizational skills and attention to detail.

Preferred Qualifications :

Responsibilities :

Skills :

The required skills are utilized daily to manage patient interactions and administrative tasks efficiently, ensuring that the clinic operates smoothly and patients receive timely care. Proficiency with EHR systems enables accurate documentation and retrieval of patient information, which is essential for clinical decision-making and billing. Strong organizational and communication skills facilitate coordination among healthcare providers, patients, and external agencies, enhancing overall service delivery. Preferred skills such as certification and experience with insurance processes further empower the assistant to handle complex administrative duties and compliance requirements confidently. Together, these skills contribute to a professional, patient-centered environment that supports the clinic's mission of providing exceptional healthcare.