Assistant General Manager

Job Description

Job Description

As a UFC Gym brand ambassador, the Assistant General Manager (AGM) represents UFC Gym and ensures Membership Specialists (MS) provide a welcoming, informative, differentiated, high energy, and incredible experience for all prospective members during gym visits. This position indirectly supervises the MS team with support from the GM. Assistant General Managers are held accountable for assisting the GM in achieving gym membership goals, private coaching attachment, and other sales goals.

ESSENTIAL DUTIES & RESPONSIBILITIES :

The AGM is responsible for performing and / or assisting GM in the following activities for the gym : Personal Production, Weekend Management / Leadership, Staffing, Training, and Performance Management, assemble and manage a fully engaged and high performing membership team that aligns with company values and goals.

Sales Execution on Key Metrics & Drivers, Personal Production; Deliver Results

• Ensure membership execution on lead, appointment setting, and guest goal to hit financial targets set forth by the company.
• Assist the GM in on-going training on hitting 50% of guest conversion, 40% Ultimate Mix, and 25% attachment of point of sale private coaching.
• Inspire guests to purchase memberships. Turn every guest gym visit into a new member relationship by listening to guests goals, presenting UFC Gym in a way that best connects with the member, and establishing trust in UFC Gym through transparent pricing, open dialogue, and a passion for fitness.
• Ensure personal membership execution on lead generation, appointment setting, and hitting personal guest goal in order to hit financial targets set forth by the company.
• Ensure that the membership department hits monthly targets in New Member Sales, Electronic Funds Transfer, and Point of Sale Private Coaching goals.
• Achieve minimum goal by gym and achieve the difference between the membership team performance and monthly goals.

Weekend Management & Planning

Guest Experience / Team Member Experience

Staffing and Development

REQUIRED QUALIFICATIONS

Knowledge, skills & abilities

Minimum certifications / educational level

Minimum experience