Talent.com
Sr Manager Portfolio Services
Sr Manager Portfolio ServicesHilton Grand Vacations • Orlando, FL, United States
Sr Manager Portfolio Services

Sr Manager Portfolio Services

Hilton Grand Vacations • Orlando, FL, United States
5 days ago
Job type
  • Full-time
Job description

Job Description

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

Here's why you will love it here :

  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton : Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work : Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!

What Will I be Doing?

This position is responsible for managing and overseeing various activities of the Receivables Servicing team, which includes HOA Accounts Receivable and Mortgage Loans Receivable. This position understands the details of operational tasks and utilizes available technology to automate and streamline activities. Due to operational needs and requirements, the position may focus on specific areas of the business and manage particular functions in support of the receivables portfolio.

Responsibilities

Additional Responsibilities include :

  • Review, delegate, and approve work performed by Servicing staff at all levels.
  • Assist in the development and implementation of strategies for operational activities, including posting payments, collections, and cancellations due to foreclosures and bankruptcies.
  • Create a cash reconciliation team and manage the timely preparation of cash reconciliations and the prompt resolution of reconciling items.
  • Design and direct implementation of validation and internal control activities surrounding receivables portfolio, including internal audit, SOX and SOC.
  • Complete all required audit requests including review of loan servicing controls and preparation of sample sets and cash reconciliation support.
  • Work effectively with HGV team members across departments to effect changes and complete special projects required as part of company-wide goals and objectives.
  • Complete staff performance reviews.
  • Facilitate collection agency & attorney placement of delinquent accounts in first and third-party environments.
  • Manage company's federal / state tax / informational reporting and filing requirements (forms 1098, 1099-A, etc.)
  • Ensure compliance with all applicable international, federal, and state laws / regulations pertaining to receivables servicing.
  • Create and / or update SOPs to ensure accuracy per established policy.
  • Manage preparation of ad hoc analytical reports requested by management and complete due diligence and / or audit requests as needed.
  • Manage customer and client relationships.
  • Develop an acute understanding of the utilization of available technology and document process flows.
  • Review, adjust, and approve team member timecards and attendance.
  • Assist team members with onboarding and ongoing maintenance of all applicable work-related resources.
  • Participate in operational financial statement review and contribute to operational forecast and budget preparation.
  • Prepare and deliver presentations to internal teams and leadership.
  • Carry out any reasonable request by management.
  • Embody the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
  • Complete all required Company training / compliance courses as assigned.
  • Adhere to Company standards and maintain compliance with all policies and procedures.
  • Perform other related duties as assigned.
  • Qualifications

    What Are We Looking For :

    Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members.

    To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience :

  • Bachelor's Degree
  • 5-7 years or related experience
  • 3+ plus years of management experience
  • Highly proficient computer skills, including Windows and Microsoft Office products, particularly Excel.
  • Extensive experience completing bank or cash reconciliations, with Accounting and or loan servicing / receivables experience.
  • Experience automating and standardizing operational processes.
  • Excellent organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Ability to work in a team environment
  • Experience working in a mortgage / loan servicing application, such as Servicing Director, NLS, or other
  • Willingness to work occasional overtime, including weekends and holidays
  • Master's Degree
  • 7+ plus years of related experience
  • 4+ plus years of management experience
  • In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred :

    HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

  • Eligibility : All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    Create a job alert for this search

    Sr Portfolio Manager • Orlando, FL, United States

    Related jobs
    Portfolio Manager

    Portfolio Manager

    Johnson Brothers • Orlando, FL, United States
    Full-time
    A Portfolio Manager is the primary contact with our suppliers and takes the point on managing all of their business in the wholesale channel. They are directly responsible for curating the portfolio...Show more
    Last updated: 9 days ago • Promoted
    Sr Manager, Wealth Advisor - Schwab Wealth Advisory

    Sr Manager, Wealth Advisor - Schwab Wealth Advisory

    Charles Schwab • Clermont, FL, United States
    Full-time
    At Schwab, you’re empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry togeth...Show more
    Last updated: 30+ days ago • Promoted
    Credit Risk Review Manager

    Credit Risk Review Manager

    Seacoast Bank • Orlando, FL, United States
    Full-time
    This role is for immediate hire • •.Responsible for assisting the Credit Risk Review (CRR) team in executing its mandate of providing a fully independent assessment of credit risk management (1st li...Show more
    Last updated: 9 days ago • Promoted
    Senior Portfolio Manager - Metals, Materials and Construction

    Senior Portfolio Manager - Metals, Materials and Construction

    Fifth Third Bank • Orlando, FL, United States
    Full-time
    Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Fifth Third Bank, National Ass...Show more
    Last updated: 30+ days ago • Promoted
    Mortgage Loan Originator | Retail - Remote Florida

    Mortgage Loan Originator | Retail - Remote Florida

    Cardinal Financial Company • Orlando, FL, United States
    Remote
    Full-time
    Cardinal Financial is a nationwide direct mortgage lender that focuses on creating solutions for our borrowers, partners, and employees-to provide the very best experience.We are genuine and hard-w...Show more
    Last updated: 16 days ago • Promoted
    Credit Products Manager Senior

    Credit Products Manager Senior

    New York Community Bank • Orlando, FL, US
    Full-time
    The Senior Manager of Credit Products is responsible for overseeing first-line credit underwriting and portfolio management within an assigned vertical, ensuring alignment with the bank's risk appe...Show more
    Last updated: 30+ days ago • Promoted
    Manager Client Svc & Prod Supt

    Manager Client Svc & Prod Supt

    Automatic Data Processing • Maitland, FL, US
    Full-time
    Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guideline...Show more
    Last updated: 30+ days ago • Promoted
    Senior Portfolio Manager - Wholesale Credit Delivery - Dealer Services segment

    Senior Portfolio Manager - Wholesale Credit Delivery - Dealer Services segment

    Truist Inc • Orlando, FL, United States
    Full-time +2
    The position is described below.If you want to apply, click the Apply Now button at the top or bottom of this page.After you click Apply Now and complete your application, you'll be invited to crea...Show more
    Last updated: 17 days ago • Promoted
    Sr. Manager, Risk Management

    Sr. Manager, Risk Management

    DaVita • DeLand, FL, United States
    Full-time
    Industrial Dr, Deland, Florida, 32724-2039, United States of America.DaVita is seeking a strategic leader to drive our efforts in identifying, mitigating, and managing risks across our Revenue Cycl...Show more
    Last updated: 9 days ago • Promoted
    CPA Firm Manager - Orlando, FL

    CPA Firm Manager - Orlando, FL

    Vensure Employer Solutions • Orlando, FL, United States
    Full-time
    Our client, is a small growing CPA firm with 12 team members and a great atmosphere.They take pride in the quality of our work and the relationships they build with clients.Their culture is profess...Show more
    Last updated: 17 days ago • Promoted
    CPA Firm Manager - Orlando, FL

    CPA Firm Manager - Orlando, FL

    VensureHR • Orlando, FL, United States
    Full-time
    Our client, is a small growing CPA firm with 12 team members and a great atmosphere.They take pride in the quality of our work and the relationships they build with clients.Their culture is profess...Show more
    Last updated: 17 days ago • Promoted
    Financial Center Manager Associate - Kissimmee, FL

    Financial Center Manager Associate - Kissimmee, FL

    Fifth Third Bancorp • Kissimmee, FL, US
    Full-time
    Financial Center Manager Associate - Kissimmee, FL.Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking...Show more
    Last updated: 29 days ago • Promoted
    Treasury Management Product Manager

    Treasury Management Product Manager

    Seacoast National Bank • Orlando, FL, United States
    Full-time
    The Treasury Management Product Manager is responsible for leading the strategy, development, and performance of Seacoast Bank's Treasury Management receivables solutions.This role partners across ...Show more
    Last updated: 2 days ago • Promoted
    Sales Portfolio Specialist

    Sales Portfolio Specialist

    SouthState Bank, N.A. • Orlando, FL, United States
    Full-time
    The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financ...Show more
    Last updated: 5 days ago • Promoted
    Sr Credit Analyst - Metals, Materials and Construction

    Sr Credit Analyst - Metals, Materials and Construction

    Fifth Third • Orlando, FL, United States
    Full-time
    Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. The Senior Credit Analyst is p...Show more
    Last updated: 2 days ago • Promoted
    CLU Portfolio Manager II or III

    CLU Portfolio Manager II or III

    Truist • Orlando, FL, US
    Full-time +2
    Responsible for underwriting all credit requests, including new requests as well as credit decisioning within some portfolios. Accountable for recommending credit structures with respect to quality ...Show more
    Last updated: 30+ days ago • Promoted
    Commercial Portfolio Manager II

    Commercial Portfolio Manager II

    South State • Orlando, FL, United States
    Full-time
    The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financ...Show more
    Last updated: 17 days ago • Promoted
    Sales Portfolio Specialist

    Sales Portfolio Specialist

    South State • Orlando, FL, United States
    Full-time
    The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financ...Show more
    Last updated: 6 days ago • Promoted