Account Manager

The Account Manager is responsible for maintaining relationships with Appcast clients managing their advertising spend and helping them maneuver and operate through Appcasts software solutions and managed service offerings. This position will manage a portfolio of client accounts building their expertise in client needs and becoming an extension of their team. The Account Manager will work with clients to leverage Appcasts data and strategic capabilities to deliver the results serving internally as the clients advocate and externally as the clients true partner.

Job Responsibilities

• Build and maintain strong meaningful relationships with clients as their main point of contact advocate and partner.
• Own a portfolio of client accounts gain a deep understanding of each clients desired outcomes and work with internal partners to drive the clients desired KPIs and outcomes.
• Track and manage client advertising spend on a daily weekly and monthly basis proactively identifying budget issues and proposing solutions to clients.
• Provide media and marketing research that addresses client needs and leverage those insights to build multi-channel advertising campaigns and make strategic recommendations that will lead to outcomes exceeding client goals.
• Perform complex data analysis derive insights and present reports to clients in a way that builds partnership and an understanding of the value Appcast delivers their organization on a regular cadence which may include but is not limited to weekly status update meetings and quarterly business reviews.
• Partner cross-functionally with the product and development teams to investigate bugs and technical issues and solve client facing issues while building technical understanding of Appcasts product suite.
• Partner with strategy and sales teams to build and present business cases for evolving client product mix by expanding and exceeding clients goals.
• Empower clients with the education and information they need to successfully understand campaigns and data within the Appcast platform including keeping clients up to date with product enhancements changes or technical issues.
• Exceed client expectations for customer service in every client interaction by overcommunicating and overdelivering in response to client inquiries.
• Lead quarterly business reviews including data collection interpretation storytelling and presentation.

Qualifications :

Education and Experience

Travel Requirements

Fair Labor Standards Act Status

Salaried Exempt : Personnel will earn their regular salary and not be entitled to overtime pay when they work over 40 hours in a work week.

Expected Salary Range : $57500-$96000

Additional Information :

Appcast recognized as one of Inc Magazines Best Workplaces for 2024!

All your information will be kept confidential according to EEO guidelines.

Appcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and if necessary the Department of Homeland Security (DHS) with information from each new employees Form I-9 to confirm work authorization.

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This employer does not use E-Verify to pre-screen job applicants and will not discriminate based on national origin citizenship or immigration status.

Remote Work : No

Employment Type : Full-time

Key Skills

Business Development,Cement Plant,Business Support,Data Analysis,ASP

Experience : years

Vacancy : 1