Health Service Specialist

Job Description

Job Description

Become a champion of hope.

At Rosecrance we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose : Directly supervise addicted clients. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.

Qualifications :

• High School Diploma or GED
• Minimum CNA, CMA or EMT certification or currently in enrolled in program for RN or LPN.
• Cardiopulmonary resuscitation (CPR) and First Aid training complete within three months
• Skilled in behavioral management techniques
• Ability to lead discussion and educational presentations
• Valid Illinois driver's license

Responsibilities :

1. Work hours prescribed by Nursing Manager and be available to work additional hours when necessary. Overtime may be required.

2. Assist with client admissions and discharges as directed.

3. Verify admissions medications at admission with client’s physician or pharmacy.

4. Conduct client health history / assessment and report to nurse prior to admission.

5. Transcribe orders.

6. Assist with vital signs assessments.

7. Assist with withdrawal screens as directed by the nurse.

8. Provide follow up communication to clients with ongoing medical concerns.

9. May participate in client rounds on the Unit(s) assigned.

10. Monitor and document client’s response to medication and report any notable response immediately.

11. Act as an advocate for all clients and report all physical / psychological concerns to the medical and clinical staff.

12. Supervise and manage the behavior of the clients and provide appropriate behavioral interventions and consequences.

13. Facilitate communication between clinical and medical staff.

14. Assist with unit tech responsibilities as directed.

15. Provide client education in individual and group settings on topics including : medications, physical health, mental health and alcohol and substance abuse issues.

16. Document client’s progress in the individualized Medical Treatment Plan for designated clients.

17. Schedule client follow up medical appointments and coordinate transportation if necessary to outside providers.

18. Read all logs and obtain pertinent information from staff of previous shifts, counselors, staff, etc.

19. Assist with preparing clients for medical consultation.

20. Document pertinent information daily in the EHR based on observations and involvement with the patients as required.

21. Transport clients as required.

22. Serve as a member of the Health Services team and participate in all team meetings and activities.

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23.Attend all scheduled meetings of staff, such as nursing meetings, department meetings, orappropriate committee meetings as designated.

24.Oversee and maintain the neatness / cleanliness of the unit and the proper use of the equipment andsupplies and to inform the proper person when supplies or repairs are indicated.

25.Understand and comply with all of the principles established by the Rosecrance CorporateCompliance Program and Code of Conduct.

26.Deliver exceptional customer service consistently to every customer.

27.Serve as a role model for other staff, patients and customers and demonstrate positive guestrelations in representing Rosecrance.

28.Assume any additional responsibilities as assigned.

Schedule : Monday - Friday 8 : 30AM - 5 : 00PM

Work Location : Rosecrance Harrison Campus - Rockford, IL

Starting pay HS / GED - $18.43 / hr.

Incentives : $0.50 / hr with CADC certification

Our Benefits : Rosecrance values its employees and offers a comprehensive benefits package for you and your family :

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships