Revenue Operations Specialist

Job Nimbus Opportunity

We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journeyHermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our "call to adventure" to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe even land a new job!

Mission

Our mission is to drive accelerated, sustainable growth by creating clarity in how we operate, scale, and make decisions. We're building a revenue engine that runs on insight, automation, and accountabilitywhere every process is purposeful, every system is scalable, and every person has the data and context they need to make an impact. We believe growth happens when clarity meets execution, and when smart systems empower talented people to do their best work.

What You'll Be Doing

• Design, implement, and optimize HubSpot processes that support the customer lifecycleincluding onboarding workflows, renewal tracking, health scoring, and expansion opportunities.
• Partner with CS leadership to develop playbooks and automation that drive team efficiency, customer engagement, and measurable outcomes.
• Build, maintain, and evolve reporting dashboards that track key CS metrics such as retention, churn, renewal rates, product adoption, and customer health.
• Develop and deliver training for the CS team to ensure effective adoption of HubSpot tools, processes, and best practices.
• Continuously analyze operational data to identify bottlenecks, streamline handoffs between teams, and ensure every customer touchpoint is tracked and measurable.
• Serve as the HubSpot expert for the CS departmentguiding configuration, troubleshooting issues, and advising on system best practices to maximize impact.

What Makes You the Hero for This Job

Superpowers

JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and / or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.

If you have any questions regarding this job post, please email jobs@jobnimbus.com.