AV Field Service Technician- NY

Job Description

Job Description

Salary : $35 / HR

cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business.

AV Field Service Technician - NY

The cb20 Field Service Technician will work in partnership with the AV Practice team and Support desk to provide Service support for customers at on-site locations with the end goals of restoring functionality, and / or resolving related technology outages to our customers assets while delivering an experience above.

Responsibilities and Duties :

• Read and interpret electronic schematics and architectural blueprints
• Perform preventative maintenance visits to help maintain a stable client-based system
• Clean various AV equipment including but not limited to : camera lenses, monitors and equipment fans
• Take responsibility to accurately complete job documentation as needed
• Field installation of control programs (Crestron / Firmware) upload and download capability
• Field service support of networked devices (Routers, IP Protocols, etc.)
• Perform service tasks in a timely and quality conscious manner including but not limited to : pulling cable, installing connectors, mounting projectors and hanging ceiling mounts
• Provide necessary training and support for next level service technicians
• Provide end-user client training as needed
• Adhere to and understand OSHA standards for all phases of the job
• Setup and troubleshoot various video codecs / video teleconferencing systems
• Travel to various job sites required
• Other duties assigned as needed

Required Skills :

Required Certifications :

OSHA 10-Hour