Talent.com
Leasing & Marketing Manager
Leasing & Marketing ManagerThe Scion Group • Lark West Lafayette Apartments, West Lafayette, Indiana, United States
Leasing & Marketing Manager

Leasing & Marketing Manager

The Scion Group • Lark West Lafayette Apartments, West Lafayette, Indiana, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Want to learn more about The Scion Group? Check out our website.

We're hiring immediately!

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

  • This position is located in West Lafayette, Indiana

Your Opportunity

Scion is paving a path in student living and the Customer Experience Manager is vital in delivering exceptional customer service at our larger communities. The CXM will support revenue and sales goals by implementing customer experience initiatives and fostering a customer-centric culture, while identifying opportunities to grow relationships. This role demands exceptional interpersonal skills and an all-in work ethic.

Your Benefits

  • FLSA Status Exempt
  • Discretionary annual bonus
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k Matching
  • Paid Maternal Leave
  • Parental Leave
  • Learning reimbursement opportunities

    • Your Responsibilities

    Staff Development and Leadership

  • Provide leadership and coaching for Experience Team Member staff performance and foster a positive and productive team environment.
  • Assist the General Manager with ensuring all onsite staff are trained and compliant with Fair Housing, safety and company policies.

    • Property Administration

  • Assist with planning and executing successful annual Turnover processes.
  • Assist with move-in and move-out processes.

    • Facilities & Capital

  • Regularly inspect and report on property curb appeal and overall appearance of building exterior, common areas, amenities, and apartments.
  • Coordinate work orders with appropriate staff to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high.
  • Keep a consistent pulse on resident feedback regarding facilities and maintenance needs.

    • Annual Turnover Process

  • Partner with General Manager, Assistant General Manager and Facilities Supervisor in the planning and execution of annual Turnover processes.

    • Customer Experience & Sales

  • Assist with all customer sales interactions, both personally and through directing team members in alignment with company standards.
  • Utilize KPIs to report on trends, insights and proactively address issues.
  • Provide expert direction on sales and revenue goals and lead the team to achieve them.
  • Utilize KPIs to report on trends, insights and proactively address issues.
  • Perform weekly market surveys to Identify and recommend local marketing opportunities, appropriate marketing messages and material to drive traffic to the property.
  • Oversee all on-campus and in-person marketing events.
  • Execute social media and communication strategies on various platforms to engage customers.

    • Financial Performance

  • Manage promotional material and property incentives meeting marketing and concession budget.

    • The responsibilities listed above are not all inclusive.

    Qualifications

  • College graduate preferred, with a minimum of two years of customer service, sales and / or community management experience, or an equivalent combination.
  • Ability and willingness to work up to six days per week for necessary level of management coverage.
  • Values and fosters a sensitive and supportive approach to a diverse working and living environment.
  • Commitment to excellence and high standards, with acute attention to detail.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office and Property Management Systems.
  • Works well with all levels of management.
  • Strong organizational, problem-solving, and analytical skills.
  • Handles multiple, complex projects, with minimal guidance, prioritizes effectively, and meets deadlines.
  • Works well independently and as a member of various teams.

    • What We Require

  • Customer-centric mindset
  • Exceptional written and verbal communicator
  • Brand awareness
  • Marketing and leasing
  • Keen organization and prioritization skills
  • 1+ years’ experience working in customer service

    • Relevant Systems and Platforms

  • Entrata (Property Management System)
  • Greenhouse (Applicant Tracking System)
  • Lattice (Performance Management System)
  • Turnable (Electronic Turn board)
  • Microsoft Office
  • Social Media Platforms (Instagram, Tik Tok, Facebook)

    • Operational Details

  • Job location is at the assigned property.
  • Working hours consist of daytime business hours and up to six days per week during peak times.

    • The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee / applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV / AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

    IND6 #wearehiring #werehiring

    Create a job alert for this search

    Leasing Manager • Lark West Lafayette Apartments, West Lafayette, Indiana, United States

    Related jobs
    Regional Mortgage Sales Manager

    Regional Mortgage Sales Manager

    Old National Bank • Lafayette, IN, United States
    Full-time
    Regional Mortgage Sales Manager.US-IN-Lafayette | US-IN-Indianapolis | US-KY-Louisville | US-MI-Kalamazoo | US-MI-Ann Arbor | US-IN-Evansville | US-IL-Chicago | US-IL-Chicago.Old National Bank has ...Show more
    Last updated: 30+ days ago • Promoted
    Leasing Agent

    Leasing Agent

    Campus Advantage • West Lafayette, IN, US
    Full-time +1
    Position Type : Full or Part-time / Hourly; On-Site.The Leasing Agent works to achieve the property’s revenue goals by maximizing achieved occupancy and rental rates.This is a hands-on, custom...Show more
    Last updated: 30+ days ago • Promoted
    Sales - Outside Sales and Rental Rep

    Sales - Outside Sales and Rental Rep

    MacAllister Machinery • Lafayette, IN, US
    Full-time
    Join Our Team at MacAllister Machinery : .At MacAllister Machinery, we provide top-quality service and repair for equipment rentals. We are currently seeking a motivated and knowledgeable.Outside Sale...Show more
    Last updated: 30+ days ago
    Account Manager - State Farm Agent Team Member

    Account Manager - State Farm Agent Team Member

    David Wiese - State Farm Agent • Attica, IN, US
    Full-time
    As Account Manager - State Farm Agent Team Member for David Wiese - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful cus...Show more
    Last updated: 30+ days ago • Promoted
    Property Manager - Affordable Housing

    Property Manager - Affordable Housing

    Valenti Real Estate • Jamestown, IN, US
    Full-time
    This position reports to the Regional Manager and interfaces with the Accounting Department.This position manages the Assistant Property Manager, Maintenance Supervisor, Leasing Professionals, Serv...Show more
    Last updated: 30+ days ago • Promoted
    Real Estate Sales Agent

    Real Estate Sales Agent

    Trueblood Real Estate • Lafayette, IN, US
    Full-time
    Trueblood Real Estate just LOWERED ALL AGENT CAP PLANS and we have NO office or technology fees!.Active Real Estate License in Indiana or KY Required. Elevate your real estate career with Trueblood ...Show more
    Last updated: 30+ days ago • Promoted
    Site Controller

    Site Controller

    Regal Rexnord - Aerospace Solutions • Monticello, IN, US
    Full-time
    Come fly with Regal Rexnord and watch your career soar! Join the winning team with a company that offers excellent opportunities to grow your career. Based on experience, we offer competitive wages ...Show more
    Last updated: 30+ days ago • Promoted
    Inside Sales Representative

    Inside Sales Representative

    RP Lumber • Monticello, IN, US
    Full-time +1
    Employment Position – Inside Sales Representative.Lumber Location : Monticello, IN.An Inside Sales Representative is responsible for assisting customers and contractors, by providing quotes an...Show more
    Last updated: 12 days ago • Promoted
    CDL Teams Straight Truck Lease Purchase

    CDL Teams Straight Truck Lease Purchase

    Panther Premium Logistics • Ladoga, IN, US
    Full-time
    Boost your team's earning potential with a Straight Truck lease purchase, no money down.We'll help your team achieve its dream of Straight Truck ownership while providing the resources you ...Show more
    Last updated: 1 day ago • Promoted
    Leasing Consultant

    Leasing Consultant

    The Scion Group • Redpoint West Lafayette, West Lafayette, Indiana, United States
    Full-time
    Quick Apply
    Want to learn more about The Scion Group? We are interested in every qualified candidate who is eli...Show more
    Last updated: 30+ days ago
    Property Manager

    Property Manager

    Campus Advantage • West Lafayette, IN, US
    Full-time
    Community : Launch Student Living.Position Title : Property Manager.Position Type : Full-time / Salaried / On-site.Compensation : $65,000 - $70,000 base. The Property Manager is responsible for effectiv...Show more
    Last updated: 28 days ago • Promoted
    Full Time Property Manager

    Full Time Property Manager

    Valenti Real Estate • Jamestown, IN, US
    Full-time
    We are seeking a reliable and experienced Property Manager to oversee our portfolio of affordable residential properties. As a Property Manager, you will be responsible for all aspects of property m...Show more
    Last updated: 30+ days ago • Promoted
    Relationship Manager IV

    Relationship Manager IV

    First Merchants Bank • Lafayette, IN, US
    Full-time
    First Merchants Bank is seeking a Relationship Manager IV.This position will effectively carry out the Commercial Sales and Relationship Management process by growing market share, broadening reven...Show more
    Last updated: 29 days ago • Promoted
    Relationship Manager I

    Relationship Manager I

    First Merchants Bank • Lafayette, IN, US
    Full-time
    First Merchants Bank is seeking a Relationship Manager for our team! This full-time position will focus on providing exceptional customer service by being responsive, knowledgeable, and exceeding c...Show more
    Last updated: 30+ days ago • Promoted
    Leasing & Marketing Team Leader

    Leasing & Marketing Team Leader

    Cardinal Group Companies • West Lafayette, IN, US
    Full-time
    Leasing & Marketing Team Leader.Requisition Number : LEASI017001.The Leasing & Marketing Team Leader assists the Community Manager in maintaining all aspects of property operations, with a concentra...Show more
    Last updated: 26 days ago • Promoted
    CDL-A Lease to Purchase 18 - 24 Month Program NO Down Payment NO Balloon Payment

    CDL-A Lease to Purchase 18 - 24 Month Program NO Down Payment NO Balloon Payment

    JN Freight • Lafayette, IN, US
    Full-time
    Start your lease-to-purchase journey today with our 18-to-24-month program –no down payment, no credit score required and no balloon payment!. Free Walkaway Lease – no down payment, no b...Show more
    Last updated: 14 days ago • Promoted
    Field Sales Representative

    Field Sales Representative

    AT&T • Crawfordsville, IN, United States
    Full-time
    Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home.Field Sales Representatives at AT&T are driven to connect - every interaction...Show more
    Last updated: 1 day ago • Promoted
    Small Business Development Officer

    Small Business Development Officer

    First Merchants Bank • Lafayette, IN, US
    Full-time
    First Merchants Bank is seeking a Small Business Development Officer (SBDO).The SBDO is responsible for driving deposit growth and fostering strong relationships with small businesses generating $0...Show more
    Last updated: 30+ days ago • Promoted