GENERAL PURPOSE : As a Retail Security Specialist, you will be essential in creating a safe and secure shopping experience for both Associates and Customers. Your proactive presence at store entrances and exits will effectively deter theft and fraud, while your approachable manner contributes to a friendly atmosphere.
ESSENTIAL FUNCTIONS :
- Maintaining a Safe & Secure Environment :
- Prioritize safety and collaborate with Store Leadership to ensure a secure shopping space.
- Establish a strong presence by warmly greeting Customers and vigilantly monitoring for safety issues.
- Ensure emergency exits are clear and unobstructed.
- Building Great Teams & Partnerships :
- Deliver outstanding Customer service through friendly interactions and prompt assistance.
- Treat every individual with respect and consistently display professionalism.
- Collaborate with both internal and external partners to support Loss Prevention efforts.
- Mitigating Theft & Fraud :
- Observe for suspicious behaviors within and around the store to identify potential theft.
- Utilize insights to address and communicate theft trends to Store Leadership.
- Adhere to Company policies regarding theft response and implement Best Practices efficiently.
- Minimizing Operational Shortage :
- Promote awareness and training on processes that contribute to reducing shortages in-store.
- Oversee proper checkout procedures for both Customers and Associates.
COMPETENCIES :
Work Process ManagementBusiness UnderstandingStrategic Planning and PrioritizationTalent DevelopmentTeam CollaborationLeading by ExampleEffective CommunicationAccountability and ExecutionQUALIFICATIONS :
High School diploma or equivalent; AA degree preferred.Prior experience in retail supervision and loss prevention / security training is preferred.Possession of an Active Security Guard License is a plus.Ability to thrive in a dynamic retail environment.Strong communication and interpersonal skills.Demonstrated conflict resolution abilities.Compliance with all relevant laws for security positions, including background checks and drug testing.PHYSICAL REQUIREMENTS :
Consistent punctuality and attendance are critical.Capability to stand, walk, and move throughout the store during your shift.Ability to lift over 25 lbs. and perform tasks that may include bending or crouching.SUPERVISORY RESPONSIBILITIES : None.
DISCLAIMER : This job description outlines primary duties and is not exhaustive. Responsibilities may change at the discretion of management.
We are an equal opportunity employer, dedicated to a diverse and talented workforce. We uphold non-discrimination laws and promote an inclusive environment for all.
The base pay range for this position is $17.63 - $18.13, influenced by various factors such as experience and location.
Benefits include various insurance options, Associate discounts, 401K, Employee Stock Purchase Program, and more, with enhanced benefits for Full-Time Associates.