Manager in Training - Lube Shop
Spotless Brands LLCCave Creek, AZ, US19 hours ago
Job type
- Full-time
Job descriptionLead hiring, training, scheduling, and performance management, in partnership with HR, of all lube department team members Foster a positive and inclusive work environment focused on safety, teamwork, and accountability Develop and coach team members to deliver excellent customer service and achieve performance goals Ensure compliance with company policies and procedures, administering corrective actions as needed Drive a "One Team" Spotless Brand culture by leading daily operations with consistency, promoting collaboration, and guiding the team through change initiatives Assist customers by providing clear, professional, and timely responses to inquiries and concerns Perform service advisor duties, including recommending additional vehicle or car wash services, where applicable Ensure all services are delivered with a customer-first mindset to drive retention and satisfaction Perform Lube Technician duties as needed, including oil changes and other light maintenance services Ensure all team members follow manufacturer recommendations and technical service standards Maintain proper use and storage of tools, lube dispensing equipment, and other shop assets Uphold a clean, organized, and safe work environment that complies with OSHA, EPA, and company safety standards Ensure team members wear appropriate personal protective equipment (PPE), including safety glasses, protective footwear, and skin protection Monitor exposure to oil, maintenance chemicals, and environmental hazards, following all safety protocols Maintain regular communication with the District Manager regarding shop performance, employee relations, financial updates, and training participation Attend company training and meetings to stay current with operational and technical standards Perform other duties as assigned by management to support the success of the lube department and company objectives High School Diploma or equivalent required; technical certification or vocational training in automotive services preferred Minimum of 2 years of experience in automotive maintenance, lube shop, or similar environment Minimum of 1 year in a leadership or supervisory role within a customer-facing service operation Proven experience in team management, inventory control, and customer service delivery Strong understanding of oil change procedures, vehicle maintenance best practices, and manufacturer recommendations Minimum of 18 years of age due to equipment and regulatory requirements Valid driver's license required; must be able to safely operate customer vehicles as part of site operations (where applicable) Must comply with all certification and regulatory requirements as mandated by applicable federal, state, and local laws (e.g., fluid handling, OSHA safety) Must be able to successfully pass a background check in accordance with company policies and applicable laws Automotive maintenance and repair fundamentals, including lube services and product usage Retail operations, sales strategies, and labor cost management Safety regulations, environmental controls, and OSHA standards relevant to automotive services Strong leadership and team-building skills Excellent communication and people skills Proficient in time management, multitasking, and conflict resolution Basic computer and POS system literacy Ability to perform physically demanding tasks including lifting up to 50 pounds, standing for extended periods, and working in varying weather conditions Ability to work with vehicle maintenance tools and chemicals safely, with or without reasonable accommodation Ability to lead a team in a fast-paced, hands-on environment while maintaining focus on quality and safety Ability to walk, stand, and move, often uneven, moving and / or wet surfaces through site Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder Ability to twist, carry, reach, push, and pull frequently Ability to lift and carry 50 pounds without assistance for work-related materials Ability to work outdoors and be efficient in all weather conditions Ability to work on your feet in a fast-paced, physically active environment Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas Use of personal protective equipment (gloves, eyewear, etc....) as required Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise
Position Overview
The Lube Manager is responsible for leading the daily operations and long-term success of the lube service department at Spotless Brands locations where applicable. As the on-site lube business leader, the Lube Manager is accountable for driving shop volume, growing sales, managing profitability, and ensuring the highest level of service quality and safety.
The Lube Manager oversees all aspects of the Lube operation, including team member performance, customer satisfaction, inventory management, and compliance with manufacturer recommendations and safety protocols. This role requires direct technical knowledge and the ability to perform both Lube Technician and Service Advisor duties, while leading and developing a high-performing team.
The Lube Manager reports directly to the District Manager and maintains a dotted-line reporting relationship with the General Manager to ensure alignment with daily site operations and consistent customer experience. This dual reporting structure supports strong coordination across departments and reinforces shared accountability for operational success.
Essential Functions
- Drive volume growth and increase revenue and profitability in the lube department
- Execute daily operational procedures to ensure efficient and quality service delivery
- Manage labor costs, control expenses, and track key performance indicators
- Open and close the lube department in accordance with company standards and operational protocols
- Participate in shop maintenance duties such as pit cleaning, fluid spill cleanup, and disposal of used materials to uphold safety and cleanliness standards
- Perform other duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
Team Management & Development
Technical Expertise & Shop Maintenance
Safety, Compliance, & Communication
Additional Responsibilities
Education and Experience
Knowledge, Skills, and Abilities
Physical Requirements
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
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Manager In Training • Cave Creek, AZ, US
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