Network Operations Center(NOC) Technician- Onsite

Job summary : Title :

Network Operations Center(NOC) Technician- Onsite

Location :

Raleigh, NC, United States

Length and terms :

Long term - W2 or C2C

Position created on 10 / 01 / 2025 05 : 22 pm

Job description :

Interview Type : Either Webcam or In Person

• Very long term project initial PO for 1 year, expect to go for 4+ years Onsite

Complete Description :

The E911 NMAC Network Operations Center (NOC) technician will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24 / 7 operation and maintain current SLA’s.

Skills Required :

Bachelor’s degree or 3 to 5 years in Information Technology or Computer Science

Self motivated, enthusiastic, and able to handle multiple support cases

Customer oriented, and capable of providing high levels of client satisfaction

Collaborate and work well with others

Strong skills in working with clients and communication

Excellent understanding of technologies, operating systems, networking, anti virus, back ups, systems firewalls, and switches. 3 years

Knowledge regarding at least one of the following vendor products : - Juniper, VMWare, Microsoft, Cisco. 3 years

Strong writing skills to maintain organized documentation. 3 years

Knowledge of network cabling, network classification and network topology. 3 years

Highly Desired Skills :

Experience with VOIP technologies is a plus. 3 years

Experience in a NOC environment is preferred. 3 years

Contact the recruiter working on this position :

The recruiter working on this position is Singaram Saikiran(Shaji Team)

His / her contact number is His / her contact email is saikiran@msysinc.com

Our recruiters will be more than happy to help you to get this contract.