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Sales & Service Supervisor

Sales & Service Supervisor

Total Wine & MoreSan Francisco, CA, United States
5 days ago
Job type
  • Full-time
Job description

Overview

Join to apply for the Sales & Service Supervisor role at Total Wine & More .

Base pay range

$23.85 / hr - $33.39 / hr

Responsibilities

  • Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
  • Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
  • Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills.
  • Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
  • Maintain store safety and cleanliness standards across the store.
  • Perform other duties as assigned.

What we're looking for

  • High School Diploma or equivalent preferred
  • 1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting
  • Strong interpersonal skills and a team player mindset
  • Experience resolving customer issues and coaching peers
  • Familiarity with the point-of-sale systems and inventory management software
  • Ability to work a flexible schedule as business requires, including evenings and weekends
  • Physical Requirements

  • Must be 21 years of age or older
  • Walk, bend down repeatedly, and be on feet for 8-10 hours a day
  • Climb ladders and lift 50 lbs. overhead and repeatedly
  • May be exposed to various outdoor weather conditions throughout the workday
  • Benefits and additional information

    We recognize our team members are our biggest asset, and we value the critical role each plays in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, store discounts, comprehensive health care plans, 401k, college tuition assistance & more.

    Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and / or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We are an equal opportunity employer. We make reasonable accommodations during all aspects of the employment process. Our company is a Drug Free Workplace. The information provided indicates the general nature and level of work required and is not a comprehensive list of all responsibilities or qualifications. Benefits list is a highlight of some benefits offered; eligibility applies. The anticipated close date of this posting is 120 days from the posted date.

    Employment type

  • Full-time
  • Job function

  • Other
  • Industries

  • Retail
  • #J-18808-Ljbffr

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