SENIOR DIRECTOR

Senior Director

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. The Office of Procedures provides the critical link between policy development and worker execution of the agency programs. Up-to-date, well-written procedures, supported with effective training, provide workers with the knowledge and standards required to operate agency's program consistently and effectively. The Office of Policy, Procedures and Training (OPPT) is recruiting for one Administrative Staff Analyst NM-II to function as Senior Director, Specialized Services who will :

Reporting to the Executive Director (ED), with wide latitude for independent judgment, the Senior Director of Procedures, collaborates with senior Agency officials; the Office of Legal Affairs (OLA); Information Technology Services (ITS); Operations personnel; federal; state and local government agency officials and social service providers to develop policy and procedural documents regarding laws; regulations and mandates pertinent to the administration of social services policy in New York City. This individual possesses extensive knowledge of Federal, State and City regulations and Agency policies and business practices. The Senior Director of Procedures is the primary point of contact for communications, interpretation and development of policies and procedures related to the Medical Assistance Program (MAP), Home Care Service Program (HCSP), Customized Assistance Services (CAS), Adult Protective Services (APS), HIV / AIDS Services Administration (HASA), Office of Domestic Violence (DV), and the Office of Supportive and Affordable Housing Services (OSAHS). The Director also assures the timely development and communication of accurate policies and procedures. This position is interchangeable with the Senior Director of Procedures FIA / OCSS / IREA and the Senior Director of Procedures, Department of Homeless Services & Homelessness Prevention Administration.

• Work closely with the Executive Director to develop the goals and deliverables for the unit, as well as recommending and implementing action plans.

Supervise staff in complex research projects including highly difficult analysis of social services legislation, regulation and operational trends which will require the development of policies and procedures. Works closely with the program areas to develop appropriate policies and procedures that will assist staff in carrying out the functions and mandates of the Agency. Ensure that there is a standardization of these procedures including formatting as well as identifying and directing the resolution of procedural inconsistencies. Assure written communication efforts are consistent with and lead to the maximum realization of the objectives of the Agency management plan.

HOURS / SHIFT : Monday-Friday 9 AM-5 PM

JOB LOCATION : 470 Vanderbilt Ave

ADMINISTRATIVE STAFF ANALYST ( - 1002D

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.