Telecom Tax Operations Manager

Job Description

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals.

Our growing Telecommunications compliance and consulting practice provides regulatory, tax, and reporting support to carriers and service providers nationwide. We are in the process of aligning systems, policies, and operations with EisnerAmper standards while continuing to serve a fast-growing client base.

We are seeking a Manager to lead operational integration, streamline internal processes, and strengthen practice management. This position will oversee scheduling, staffing, technology rollout, training, treasury operations, and administrative support across the practice.

What it Means to Work for EisnerAmper :

You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry

You will have the flexibility to manage your days in support of our commitment to work / life balance

You will join a culture that has received multiple top "Places to Work" awards

We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions

We understand that embracing our differences is what unites us as a team and strengthens our foundation

Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work

What Work You Will be Responsible For :

Operational Management

Oversee daily operations, including scheduling of personnel, staffing levels, recruiting, and workload balancing.

Manage compliance and project deadlines across multiple jurisdictions.

Coordinate cross-departmental communication to ensure client deliverables are accurate and on time.

Integration Leadership

Lead the integration of the practice into EisnerAmper systems, policies, and workflows, including HR, finance, IT, and administrative procedures.

Anticipate change requirements and proactively prepare staff and systems to ensure a smooth transition.

Partner with EisnerAmper leadership to align on operational metrics, governance, and reporting expectations.

Technology Oversight

Oversee management and continuous improvement of our internally developed compliance software.

Coordinate testing, rollout, and training schedules for new functionality to reduce disruption and post-release issues.

Work with internal and external developers to prioritize enhancements and maintain data integrity.

Client Management & Administration

Supervise new client onboarding, ensuring consistent setup, documentation, and communication.

Oversee preparation of engagement letters, client communications, and contract renewals.

Manage monthly billing, collections, and client funding approvals in coordination with accounting and treasury teams.

Treasury & Finance

Oversee treasury operations for client and firm bank accounts, including funding, payments, and approvals.

Monitor cash flow, account reconciliations, and ensure adherence to internal controls.

Support budgeting, forecasting, and financial reporting processes.

Basic Qualifications :

Bachelors degree in Business Administration, Accounting, or related field

5+ years operational management experience in telecom compliance, regulatory filings, or professional services operations.

Experience in organizational integration, change management, and technology implementations.

Knowledge of treasury functions and financial controls.

Experience managing personnel scheduling, recruiting, and team performance.

Preferred / Desired Qualifications :

Masters of Business Administration

CPA or CMI (sales tax) designation

Excellent organizational, analytical, and communication skills.

Leadership experience with a focus on efficiency, accountability, and problem-solving.

Process improvement mindset with strong attention to detail and follow-through.

EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.

About Our Tax Team :

As the largest service line within the firm, EisnerAmper's Tax Group does not only provide trusted and innovative tax solutions to its clients, but it creates new opportunities for employees to grow, both personally and professionally. With a range of specialties based on location and industry, employees have the flexibility to focus on the work they want to do and the autonomy to shape their careers in a fulfilling way.

A hybrid between a general tax practice and a hyper-specialized firm, our culture is based on collaboration, innovation, and transparency. For us, success is defined by working together, sometimes across specialties, to provide the best tax solutions to meet our clients' unique needs.

Tax regulations and procedures are always changing, and so are we. All EisnerAmper tax employees are empowered to challenge the status quo by thinking outside the box and bringing new ideas to the table. Because when we can identify creative ways to reduce filing turnarounds or streamline compliance work, we're able to spend more time conducting impactful business advisory services for our clients.

About EisnerAmper :

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.

Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.

Should you need any accommodations to complete this application please email : talentacquisition@eisneramper.com.

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Preferred Location : Shreveport