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Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team MemberMike Halloran - State Farm Agent • Collinsville, IL, US
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Mike Halloran - State Farm Agent • Collinsville, IL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Overview : Mike Halloran - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.

Job Description : As a Customer Service Representative - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include :

  • Engaging with customers through various channels, including phone, email, and chat.
  • Providing friendly and efficient assistance with policy inquiries, updates, and claims.
  • Utilizing digital tools and platforms to connect with a younger demographic.
  • Collaborating with a dynamic team to ensure timely and effective issue resolution.
  • Proactively identifying opportunities to enhance customer satisfaction.

Qualifications :

  • Excellent communication skills, both written and verbal.
  • Tech-savvy with a familiarity with digital communication tools.
  • Customer-oriented mindset with a strong desire to exceed expectations.
  • Ability to adapt to a fast-paced, evolving work environment.
  • Previous customer service experience is a plus, but not required.

    • Requirements :

  • High school diploma or equivalent; college degree is a plus.
  • A positive and proactive attitude towards learning and growth.
  • Familiarity with social media platforms and digital communication tools.
  • Ability to work in a collaborative team setting.
  • Willingness to obtain relevant insurance licenses (training will be provided).

    • Perks for Customer Service Representative - State Farm Agent Team Member,

  • Competitive base salary with performance-based incentives.
  • Comprehensive benefits package, including health insurance and retirement plans.
  • Opportunities for professional development and career advancement.
  • Fun and inclusive work environment with team-building events.
  • Emphasis on work-life balance.

    • How to Apply :

    Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!

    www.mikehalloran.biz

    Mike Halloran - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

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