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On-Site Technician Level 2
On-Site Technician Level 2NET56 • Barrington, IL, US
On-Site Technician Level 2

On-Site Technician Level 2

NET56 • Barrington, IL, US
5 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

On-Site Technician Level 2

About the Role

Net56 is seeking a motivated and skilled On-Site Technician to join our Technology Department. The ideal candidate will hold CompTIA A+, Network+, or CCNA equivalent experience and have hands-on experience supporting and troubleshooting networking systems. This position plays a critical role in ensuring that our client’s technology infrastructure operates reliably and securely to support students, teachers, and staff.

What You’ll Do

  • Provide on-site technical support for staff, students, and administrators across multiple school sites.
  • Install, configure, and maintain desktops, laptops, printers, mobile devices, and classroom technology.
  • Provide support for NOC engineers with patch panels, and cabling.
  • Assist in the troubleshooting of system, network and internet incidents with enterprise network skills.
  • Monitor and resolve connectivity issues for wired and wireless networks.
  • Perform preventive maintenance on IT and networking equipment, ensuring systems meet district standards.
  • Document issues, solutions, and network configurations in district ticketing / helpdesk systems.
  • Collaborate with the Technology Department on projects such as network upgrades, MDF / IDF cleanup, and infrastructure improvements.
  • Provide training and technical guidance to end users on district-approved technology systems.

What We’re Looking For

  • CompTIA A+ and Network+ certifications.
  • Minimum of 2–3 years of IT support experience, including hands-on networking.
  • Knowledge of TCP / IP, DNS, DHCP, VLANs, routing / switching, and WiFi concepts.
  • Experience with Microsoft Windows, macOS, and Google environments.
  • Ability to manage multiple tasks and prioritize in a school setting.
  • First responder, 24X7, on-call rotation
  • Excellent communication and customer service skills.

    • Preferred Certifications

  • Cisco Certified Network Associate (CCNA) or equivalent networking experience.
  • Prior experience supporting technology in a K-12 school district.
  • Knowledge of classroom instructional technologies (interactive displays, projectors, student devices).
  • Familiarity with enterprise-level network monitoring, ticketing systems, and cybersecurity practices.
  • Experience with VoIP phone provision for Cisco Call Manager.

    • Physical & Work Requirements

  • Ability to lift 40 pounds (IT equipment, servers, monitors).
  • Ability to climb ladders and work in network closets (MDF / IDF).
  • Travel between schools within the district as required.
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    Technician Onsite • Barrington, IL, US