Pool Technician / Senior Pool Technician

Job Description

Company Description :

Trident Service Group is a premier swimming pool service, retail, and construction company enabling backyard entertainment. Founded on a legacy of family-owned businesses dating back to the 1960s, we are committed to delivering exceptional customer service and top-quality solutions. From custom pool construction to expert maintenance and retail offerings, we take pride in providing personalized care and building lasting relationships with our clients. Our service portfolio covers the complete pool & spa category including repair, cleanings, seasonal openings & closings, new construction, and renovation. At Trident, customer satisfaction is at the heart of everything we do. We operate as a family of brands across the Mid-Atlantic region.

Position Summary :

We are seeking proactive and skilled Pool Technicians and Senior Pool Technicians for the upcoming 2026 swimming pool season. We are hoping to find candidates with extensive previous experience and knowledge to hit the ground running servicing pools for both residential and commercial customers.   These roles typically start in late February or early March though we may have more immediate opportunities depending on level of experience. This hands-on role is ideal for someone wanting to continue to grow their knowledge and passion for the pool industry.

Key Responsibilities :

• Diagnose, repair, and maintain inground and above-ground swimming pools (commercial and residential), including pumps, filters, heaters, automation systems, and chemical feeders, with minimal supervision.
• Administer and balance pool chemicals to ensure proper water quality, including advanced chemical troubleshooting such as phosphate treatment and green pool cleanup.
• Perform equipment repairs and replacements, including motors, pumps, and booster systems.
• Complete plumbing repairs, including Schedule 40 / 80 PVC work, and assist with renovation or construction tasks such as painting, caulking, skimmer replacement, and liner patching or installation.
• Conduct routine maintenance and troubleshooting of commercial and residential pool systems.
• Manage an assigned service route efficiently and independently, maintaining organized records and schedules.
• Communicate professionally with customers, provide service recommendations, and prepare accurate quotes.
• Perform other duties as assigned by the Manager.

Senior Technician Additional Responsibilities

Requirements

Required Qualifications :

Requirements

Technician

Senior Technician

Experience

3-5 years of experience

5+ years of experience

Certifications (Cumulative)

Completion of manufacturer training programs, such as Jandy and Pentair

Holds PHTA (formerly APSP) Certified Service Professional (CSP) credential

Work Habits & Leadership

Efficiently manage a complex service route to maximize productivity and service quality without supervision

Mentor other technicians and lead project teams to ensure quality and efficiency

Customer Service

Address customer concerns directly and professionally, building strong rapport and trust

Educate customers, address concerns, and handle escalations professionally

Commercial

Independently handle commercial jobs that use residential-grade pool equipment when needed

Independently manage commercial jobs that use residential equipment and chemical controllers

Why Join Trident Service Group?

At Trident Service Group, we pride ourselves on creating exceptional swimming pool experiences for our clients. Joining our team means becoming a key player in a company that values quality, innovation, and customer satisfaction. As a Pool Technician or Senior Pool Technician at Trident Service Group, you'll have the opportunity to make a significant impact on our growth and reputation while working in a collaborative and supportive environment.

Benefits

Compensation &Benefits :

o    Pool Technician : Starting at $25 per hour

o    Senior Pool Technician : Starting at $30 per hour

How to Apply :

If you have a desire to grow or find a change in the pool maintenance industry, we want to hear from you! Please apply through our website at https : / / www.gotridentservice.com / careers .

Requirements

Required Qualifications : Requirements Technician Senior Technician Experience 3-5 years of experience 5+ years of experience Certifications (Cumulative) Completion of manufacturer training programs, such as Jandy and Pentair Holds PHTA (formerly APSP) Certified Service Professional (CSP) credential Work Habits & Leadership Efficiently manage a complex service route to maximize productivity and service quality without supervision Mentor other technicians and lead project teams to ensure quality and efficiency Customer Service Address customer concerns directly and professionally, building strong rapport and trust Educate customers, address concerns, and handle escalations professionally Commercial Independently handle commercial jobs that use residential-grade pool equipment when needed Independently manage commercial jobs that use residential equipment and chemical controllers