Job Description
Job Description
About the Hotel
This recently renovated boutique luxury hotel combines Southern charm with modern sophistication. Guests enjoy elevated experiences in a welcoming, community-driven environment, while team members benefit from a culture that values creativity, collaboration, and operational excellence.
About the Role
We are seeking a dynamic General Manager to lead all aspects of hotel operations. The GM will serve as the brand ambassador, ensuring exceptional guest experiences, maximizing profitability, and fostering a culture of service excellence across all departments.
Key Responsibilities
- Oversee day-to-day operations of all hotel departments.
- Lead and develop Department Heads, promoting a culture of collaboration and accountability.
- Create, manage, and monitor operational and capital budgets to achieve financial goals.
- Drive revenue growth and ensure guest satisfaction targets are met or exceeded.
- Implement continuous improvement initiatives and cost-saving strategies.
- Manage capital projects, maintenance, and property enhancements.
- Oversee accurate forecasting, reporting, and operational analytics.
- Address guest feedback and resolve issues promptly.
- Maintain compliance with OSHA, fire, and other legal regulations.
- Lead by example and maintain a visible presence throughout the property.
Qualifications
Bachelor’s degree in Hotel or Hospitality Management preferred, or equivalent experience.10–15 years in hospitality management, with senior leadership experience (GM, AGM, Rooms Director, or F&B Director preferred).Strong operational, financial, and team leadership skills.Experience in boutique or lifestyle hotel operations preferred.Proficient with Opera Cloud PMS, Micros Simphony POS, M3 accounting and AP software, and ADP payroll.Excellent decision-making, communication, and problem-solving abilities.Flexible schedule and willingness to actively engage across all hotel areas.Compensation & Benefits
Competitive base salary of $100,000 plus 20% annual bonus potential.Health, dental, and vision insurance.Paid time off and holiday benefits.Opportunity to lead a newly renovated hotel with a strong leadership team.Professional growth opportunities within a respected hospitality group.