Case Manager, Homelessness Prevention

Role : Case Manager, Homelessness Prevention

Reports to : Director, Housing Stabilization

Program : 1704-Prevention / Diversion

Department : CES - Homelessness Prevention

Location : The Nest II - 316 W 2nd Street, Los Angeles, CA 90012

Setting : 100% Onsite

Schedule : Monday - Friday, 8 : 00am - 4 : 30pm

Status : Full-time / Non-Exempt / Non-Management

Benefits : Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings : 1

Job Description Summary :

The Coordinated Entry System (CES) Homelessness Prevention program assists participants who are at risk of becoming homeless due to being in the early stages of the eviction process by assisting to retain permanent housing. This program is designed to divert participants from entering the homeless shelter system by providing housing assistance benefits and linkage to legal services to participants who are at imminent risk of homelessness, in coordination with regionally located CES lead agencies. This position will assist in resolving clients' housing crises that would otherwise lead to a loss of housing, including but not limited to short term financial assistance, housing-related support services, legal assistance and client care plans that lead to housing stabilization.

Job Description Essential Duties and Responsibilities :

• Assess housing barriers of participants who are unstably housed and at-risk of homelessness to determine housing and service needs.
• Develop housing procurement, financial, and self-sufficiency case management plan with participants. This will include an intake interview / assessment to determine eligibility, and household needs, goals, and potential linkage to employment, legal, mental health, medical, and other community services.
• Provide advocacy with landlords on the household's behalf to develop a workable plan to maintain housing.
• Determine the appropriateness of households for receipt of prevention funds and recommend amount and tracks use of prevention funds.
• Create and maintain consistent communication channels, both verbal and written, between several parties (i.e., tenant, landlord, referral source, collaborating agencies, debtors, and creditors).
• Serve as an ongoing liaison between property managers, legal supports and participants as well as between participants and neighbors.
• Apply knowledge of residential lease contracts to educate participants of their rights and responsibilities.
• Mediation between the program participant and the landlord / owner or person(s) with whom the program participant is living, provided that the mediation is necessary to prevent the program participant from losing permanent housing in which the program participant currently resides.
• Works in conjunction with legal service entities to facilitate the workflow between case management and legal service support.
• Linkage to credit counseling and other services necessary to assist program participants with critical skills related to budgeting, managing money, accessing a free personal credit report, and resolving personal credit problems.
• Document all services identified and provided, referrals made, and transportation provided.
• Advocates for and actively assists individuals in obtaining services (e.g., benefits, mental health, substance abuse, housing referrals, financial assistance, home-based services, training, medical services, mentoring and socialization).

Job Description Qualifications :

Job Description Preferred Qualifications :

Job Description Work Environment :

EXPECTED BEHAVIORS OF ALL STAFF

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks