Rental Coordinator

US Shoring, a division of Road Machinery & Supplies Co. is searching for a Rental Coordinator to join its team. In this role, you will be responsible for renting and selling products to walk-in and call-in customers. While working closely with the office and General Managers for pricing and profit margin information, you will also assist and serve as the point of contact for U.S. Shoring & Equipment Co. Territory Sales Managers.

As a member of the team, you will enjoy:

• Work Culture – RMS is family-owned and treats their team members right. RMS values long term relationships with our customers, vendors, and each other.
• Career Opportunities – Experience a career with the support and encouragement to develop yourself and others.
• Competitive Compensation Packages – Based on experience and other factors.
• Full Benefits Package – Including medical, dental, life, 401(k), and vacation.
• Stability and Reputation – RMS has been in business for 95 years and continues to grow.

Responsibilities:

• First point of contact for all incoming calls.
• Take orders accurately for both customers and sales representatives.
• Research trench shoring solutions for customers.
• Process contracts, create proformas, quotes, and ensure contracts have all proper documentation and approvals for opening and closing contracts.
• Manage trucking for both rental and sales, including spot checks on loads leaving to ensure everything is on the truck.
• Ensure all necessary actions are taken for accurate billings.
• Utilize company, vendor, and industry resources to constantly grow knowledge of equipment and their applicable parts.
• In addition to the above stated major responsibilities, various projects may also be assigned.

Qualifications/Skills:

• High school diploma required.
• Excellent communication and customer service skills.
• Able to learn and take instruction.
• Bilingual a plus.
• Must be able to work in both a team and independent environment.
• Proven ability to use multiple computer software programs to perform daily tasks.
• Experience with trench safety and boring equipment is highly desired.
• Experience dealing with utility contractors (sewer, water, and gas) is a plus.
• Able to work responsibly, safely, and intelligently.
• Have the desire to take action, learn, and be appreciative.
• Possess the capability to engage with customers, co-workers, and vendors in a professional manner..

About Road Machinery & Supplies Co.

Road Machinery & Supplies Co. is a distributor of construction and mining equipment with sales and support operations throughout the Upper Midwest. RMS is a multiline dealer, representing the best brands of construction equipment in the industry, including Komatsu, KPI-JCI, Epiroc, Sennebogen, Gomaco, LeeBoy, Roadtec, and Bomag.

At Road Machinery & Supplies Co. we understand our customers depend on our expertise, performance, and commitment to avoid downtime, lost production, and cost over-runs. Our employees are committed to providing the services, technical support, and product solutions that let our customers complete their projects on schedule and within budget, allowing their businesses to thrive. Equal Opportunity Employer.