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Four Seasons
Position Summary
As a Leasing Consultant, you are a dynamic professional who easily relates and communicates with prospective and current residents of your community. With a warm and energetic personality, you will consistently find joy in creating lasting and positive impressions. This role is responsible for coordinating the communities marketing, leasing and renewal strategies to achieve occupancy and revenue retention goals. A successful Leasing Consultant is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.
Primary Responsibilities
- Walk marketing tour path, open target viewing apartments, ensure clean and rent ready apartments, model homes and community amenities
- Respond to resident and prospective resident calls and emails promptly in the morning
- Answer incoming calls, convert phone calls into walk in traffic, set viewing appointments
- Tour prospective residents with energy and enthusiasm the Weidner way
- Ensure successful leasing by facilitating the application process at the end of the tour
- Review and process all applications immediately upon receipt
- Timely and respectful communication with applicants upon receiving results
- Follow Weidner Move In Experience with all approved applicants
- Maintain and follow up on traffic in queue
- Shop competitive properties at least monthly; Adhere to daily marketing and leasing strategies
- Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner's quality standards
- Assist with lease renewals in a timely manner and promote resident retention
Qualifications
Qualifications
Prior customer service experienced requiredComplete tasks in a safe and efficient mannerAbility to work in a fast-paced environment with strong motivation to learn & contribute on a daily basisAble to give professional directions clearly in person, over the phone, email, and textExperienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)Yardi and Paycom experience preferred; Willing and able to learn new software programsFollow Weidner's Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state / province, and federal lawsPrompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all timesWork effectively and cooperatively in a team environment and / or independentlyAbility to work outside of normal scheduled hours as neededWilling and able to be assigned to other Weidner properties as neededWorking knowledge of English; detail oriented, well organizedMust agree to a criminal background check and sign an agreement for voluntary drug testingMust have access to personal vehicle and / or reliable transportation, at all timesDriver's license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will workSeniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Other
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