Care Coordinator

Job Description

Job Description

The Care Coordinator for NeuroBehavioral Hospitals (NBH) provides care coordination to assigned individuals. This position is responsible for assisting agency / organizational staff and / or clients by providing referrals to both internal and external systems and organizations to help support, or by monitoring referrals and linkages. Care Coordinator will be responsible for monitoring care linkages and / or following-up with clients (if services are refused) for 30 days to ensure successful care linkages. Ongoing care coordination provided by coordinators or teams will help to ensure that individuals receive timely and appropriate services and to monitor the success of referrals. Care coordinators / teams will also assess (on an ongoing basis) level of suicide / homicide risk, stressors / needs, and adequacy of safety measures / supports. The provision of care coordination services will allow for adjustment of referrals or modification of services as necessary and strengthens continuity of care for the individuals served and their family.

EDUCATION, TRAINING, EXPERIENCE AND LICENSING :

Education

• Masters degree from an accredited university or college with a major in counseling, social work, psychology, or a related human services field and two years full time or equivalent experience working with adults and children at risk is preferred.
• Bachelors with two years experience can be accepted.

Experience

KEY JOB RESPONSIBILITIES :

Readmission rates for individuals in acute care settings;

Length of time between acute care admissions;

Length of time an individual waits for admission to a SMHTF;

Length of time an individual waits for discharge from a SMHTF

Length of time from an acute care setting / SMHTF discharge to linkage to services in the community