Payroll-HCM & Client Representative

Job Description

Job Description

Position : HCM / Payroll & Client Representative

What You’ll Do :

• Serve as the primary point of contact for clients, providing top-tier support via phone and email
• Troubleshoot and resolve payroll and system-related issues in our HCM platform (PrismHR)
• Guide clients through payroll processing, tax filing, and compliance questions
• Ensure timely and accurate payroll submissions (including new hires, terminations, deductions, garnishments, etc.)
• Generate and maintain reports for internal and client-facing use
• Import and manipulate client data with precision
• Meet company response and resolution timelines
• Collaborate with internal teams to escalate and resolve complex client issues
• Participate in client meetings and contribute to relationship-building activities

Who You Are :

Bonus Points For :

Benefits :

Why PPS?

Apply today and discover what it means to be part of the PPS family.