Crew Manager

Crew Manager

Gunner Roofing is transforming the roofing industry with a company focused on the highest-quality work and customer service, taking the fear out of home improvement. Gunner Roofing is pioneering innovation in the industry blending incredible people with technology. Our mission is to enrich homeowners' lives through trusted guidance, exceptional service, and lasting memoriesinstalled every day.

Winner of multiple awards including GAF's Cutting Edge Contractor Award 2023 & DaVinci Masterpiece Contractor Project of the Year 2023 along with Fast Company's Most Innovative Companies 2024 , & Inc. Best Workplaces 2025 . Our people are the backbone of Gunner, each member bringing unique skills and passion to the table, driving us forward and upholding our commitment to education, communication, unmatched speed, innovation, and craftsmanship. Our people are aided by an experience that enables customers to easily purchase roofing online. This blend of traditional craftsmanship and digital ease underscores our dedication to an exceptional customer experience.

What Part Will You Play?

As a Crew Manager at Gunner, you'll be the key connector between our projects and the skilled subcontractor crews who bring them to life. You'll recruit, onboard, and manage a network of high-performing crews across multiple markets, ensuring every project is completed safely and efficiently.

This role is critical to maintaining operational excellence balancing people, process, and performance to keep every job running smoothly and every customer satisfied.

What Will You Do?

Build and expand Gunner's network of subcontractor crews by sourcing, vetting, and onboarding qualified teams across base and web markets.

Coordinate crew scheduling and dispatching across projects and markets to ensure optimal coverage and efficiency.

Manage crew payments, ensuring timely and accurate processing in alignment with Gunner's pay structure and frequency.

Partner with procurement and operations teams to assist with material ordering, dumpster coordination, and job readiness.

Forecast and monitor crew capacity to proactively recruit additional crews as needed to meet demand.

Work in conjunction with the Service Manager to assign crews to service calls, dispatching them promptly to resolve customer issues.

Maintain and update the subcontractor tracking system (Google Sheets) to ensure all crew information, documentation, and job data remain accurate.

Develop and implement a crew performance grading system to track quality, reliability, and service history.

Identify underperforming crews through performance data and service call trends, and offboard when necessary.

Ensure full adherence to Gunner's onboarding and compliance standards, including insurance verification, pay agreements, and safety requirements.

Foster strong relationships with subcontractor partners, promoting accountability, communication, and long-term collaboration.

Perform additional duties as needed to support field operations and continuous improvement initiatives.

What Do We Require From You?

3+ years of experience in construction or roofing operations, crew management, or subcontractor coordination.

Proven ability to manage multiple teams and ensure timely project execution in a fast-paced field environment.

Strong skills in relationship management, negotiation, and performance oversight.

Excellent organizational, communication, and problem-solving abilities.

Experience with Google Workspace, digital scheduling, and crew management tools.

Solid understanding of installation standards and job-site safety requirements.

Self-motivated, disciplined, and adaptable with a proactive approach to planning and issue resolution.

Professional demeanor and strong customer service orientation.

Full Professional Proficiency in Spanish required.

OSHA 10 & 30 certification or safety training preferred.

Compensation

Base Salary : $60,000 $85,000

Two-week onboarding program

American Express for business expenses

Company gas card

Benefits

An unmatched, high-energy company environment

401(k) : Company match after 6 months

United Healthcare (medical, dental, vision) with company contribution after 60 days

PTO : Unlimited plan after 60 days

Company-issued iPhone and MacBook

Clear path to promotions within the organization