Talent.com
HBCI Program Manager

HBCI Program Manager

Glove House IncElmira, NY, US
6 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

This position will in our brand-new program in Schuyler County.

Summary

Title : HBCI Program Manager

Eligible for Flex Schedule : Yes Location : Community Based / Hybrid

Essential Personnel : Yes

Hours : 37.5 / 1950

HBCI Interventionists work with families when they are in crisis and begin safety planning with the family within 48 hours of the referral. Each family will collaborate in creating and receive a written copy of the safety plan outlining triggers, warning signs, supports and steps to ensure the safety of the physical environment.

Caseload consists of up to 3 families for 4-6 weeks for crisis services.

Services are provided in the family home and community at times convenient for the family. Interventionists are available 24hours / day 7 days / week including weekends and evenings. Flexibility in providing a range of services is necessary to address specific and changing needs such as helping families with basic needs such as food, shelter, clothing, transportation and shelter.

Critical features of this job are described under headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.

Supervisory Responsibilities :

HBCI staff : Interventionists, Family Peer Advocates; Family Educators; Skill Builders; Program Support Staff

Supervised by Director, OMH Services

Primary Job Functions

  • Reviews / triages all referrals immediately, leading discussion with HBCI team and conferring with PNP as needed.
  • Responds within 48 hours of referral to youth, caregiver / family and referral source to assess the individual’s needs.
  • Administers and oversees all assessments and planning for youth and family supports.
  • Oversees all treatment to caregivers / families and youth to address the clinical needs of the child and the complex needs of the family when staff are not available.
  • Directs and leads planning for crisis intervention and stabilization with the child / youth and caregivers / family and case management services such as referrals to other services and ensuring the structural home environment is safe.
  • Ensures individualized treatment interventions based on identified clinical and family system needs will be implemented.
  • Treatment plans will be evidence- based; use of motivational interviewing, behavioral parent education, and trauma informed CBT strategies.
  • Works with team : interventionist, PNP, and support staff to ensure implementation of crisis plan and after care plan is scheduled and agreed upon.
  • Utilizes vast array of referral sources, linking families and youth to services available to them including CHHUNY, Parent Education, Outpatient Counseling Services, and school based services.
  • Provides and ensures all staff have access to training necessary to deliver the highest quality services available.
  • Responsible for compliance with regulatory agencies and standards set by Glove House for auditing, documentation and provision of services.
  • Submits monthly reports of activity to SPOA, OMH and Executive Leadership at Glove House.
  • Contribute to an engaging, positive work environment.
  • Participates in community meetings as needed, networking and becoming familiar with referral sources and community resources available to youth and their caregivers.
  • Contributes to agency committees, participates in provision of agency-wide employee wellness.
  • Is required to safely travel on agency business, as required by job demands. Maintain accurate mileage documentation and submit in required agency timeframes.
  • Consistently attends mandated agency and department meetings and participates on standing agency committees and community committees as assigned.
  • Performs other responsibilities as assigned by the Director of Human Resources.

Job Qualifications

Education, Licenses and Certifications

LMHC Required

Must have a valid driver’s license and driving record in accordance with agency standards.

Experience

  • 5+ years direct Human Services including Supervisory experience Crisis management, person-centered services and community based care experience required.
  • Proficiency in use of databases, learning platforms, electronic health records.

    • Knowledge, Skills and Abilities

    Knowledge of

  • Basic understanding of human services functions and compliance. Demonstrates excellent customer service skills.
  • Flexibility in managing multiple, changing priorities. Highly systematic and organized.
  • Demonstrates a high degree of professionalism. Self-starter who is able to achieve results and maintain daily workload without constant supervision.
  • Excellent computer skills, including Microsoft office, internet and database maintenance / report writing. Excellent spoken and written communication skills.

    • Abilities to :

  • Perform under strong demands in fast-paced, diverse environment.
  • Handle confidential information appropriately.
  • Perform at a high level of autonomy, with minimal supervision.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to write / create training programs, routine reports and correspondence. Utilizing computer and standard Microsoft Office, learn new computer programming (i.e. Paycom, et al.)
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Work on multiple tasks, while maintaining a high attention to detail, accuracy and quality
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Commit to effectively and efficiently providing high levels of customer satisfaction with positive service delivery results
  • Demonstrate the behaviors of the Glove House Values
  • Interact effectively with individuals from diverse backgrounds.
  • Set appropriate limits and boundaries with staff.
  • Identify and understand environmental stressors.
  • Recognize importance of social, economic, environmental factors in the development and resolution of staff / personal / family problems.
  • Be sensitive to service population’s cultural / socioeconomic characteristics.
  • Commit to effectively and efficiently providing high levels of customer satisfaction with positive service delivery results.
  • Make program visits

    • Requirements :

    Create a job alert for this search

    Program Manager • Elmira, NY, US