HUD Voucher Specialist

Description

DEPARTMENT : Silvercrest Management

POSITION TITLE : HUD Voucher Specialist

STATUS : Full-Time, Non-Exempt

PAY RANGE : $30.00 - $32.00 per hour

MISSION STATEMENT :

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.

EDUCATION AND WORK EXPERIENCE :

• Minimum 3-5 years work experience in residential property management with an emphasis in affordable housing compliance. (Corporate office experience preferred)
• 1-3 year of experience administrating federal subsidy billing for housing assistance payments (HAP), preferred
• Active Certified Occupancy Specialist (COS or CPO) designation, or ability to obtain designation within 12 months.
• Associate's or bachelor's degree in Business Management, or related area, preferred

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

SCOPE OF POSITION :

The Silvercrest Management Department of The Salvation Army manages more than 30 HUD subsidized senior and disabled housing communities geographically dispersed throughout nine of the western states.

It is the responsibility of the HUD Voucher Specialist to process the monthly HUD billing voucher in compliance with HUD regulations. The HUD Voucher Specialist will review all tenant data for accuracy and transmit data electronically to HUD / PBCAs for payment; provide frontline technical support to site staff for HUD compliant software system and provide support to Supervisor with compliance monitoring and special projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

1. Communicate daily with the Exec. Director and HUD Compliance Director for compliance reporting and direction

2. Manage compliance communication to / from site staff, including but not limited to receiving and reviewing compliance forms, sending out compliance related instructions or reminders, and maintaining records and tracking systems for this communication.

3. Process, review for accuracy and submit HAP vouchers to HUD and Project Based Contract Administrators (PBCAs).

4. Research and correct any TRACS errors that may arise during monthly submissions of tenant data identified in the TRACS mailbox for PRACS

5. Review and correct draft reconciliation reports from the PBCAs and resubmit vouchers as required.

6. Post monthly receipt of HAPs and communicate with accounting

7. Assist with providing front line technical support related to compliance for HUD compliant software system (OneSite) via email / phone to site staff, and interact with Realpage regarding service tickets, as needed

8. Provide compliance support to site staff and Regional Managers via email and / or phone or in person

9. Process annual gross rent increases and utility allowance changes in OneSite, and reconcile.

10. Enter the annual income limits into Onesite and distribute this information to site staff and Regional Managers

11. Assist with the Utility Allowance analysis calculations for submittal to HUD / PBCAs

12. Monitor receipt of the monthly EIV Resolution Reports and assist Supervisor with resolving failed verification discrepancies.

13. Assist in setting up systems of compliance record keeping and reporting.

14. Assist in preparing site for agency compliance file audits and work with the Property Managers or Regional Managers to assist with corrections within deadlines set by auditors

15. Assist with Special Claims compilations and submissions.

16. Assist with the development and distribution of new forms / procedures.

17. Assist with training as instructed on compliance and vouchering matters

18. Field phone inquiries from applicants / residents directly related to property specific compliance requirements and program eligibility.

19. Perform other duties and special projects as assigned

PHYSICAL REQUIREMENTS :

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

REPORTS TO : HUD OCCUPANCY AND COMPLIANCE DIRECTOR

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.