Social Media & Content Coordinator

Position: Social Media and Content Coordinator

Location: Headquarters (132nd & Pacific St)

Centris Federal Credit Union is seeking a creative and detail-oriented Social Media & Content Coordinator to join our Marketing Team. This role is ideal for a marketing professional who enjoys variety and regularly interacts with employees and industry partners to capture video content and thrives in a fast-moving, collaborative environment. You will manage social media channels, create engaging content, support digital campaigns, work with outside creative agencies, complete administrative marketing requests and help drive measurable business results.

What You'll Do

• Define, develop and execute a social media content strategy that reflects our brand identity, values, and voice to resonate with our audience across platforms.
• Create compelling graphics, scripts, videos, and other written content for social media, blogs, email campaigns, internal projects, etc.
• Work closely with our outside digital agency to manage and optimize paid advertising campaigns across platforms such as Google Ads, Meta, and LinkedIn.
• Manage various Centris campaigns and promotions through ideation to completion to inspire connection and spark conversation while naturally leading members to Centris as their financial partner.
• Develop and maintain social media content calendars across platforms (Facebook, Instagram, LinkedIn, X).
• Monitor social media channels, respond to comments/messages, and foster community engagement.
• Track and report on social media performance metrics; adjust strategies based on insights.
• Stay current on social media trends and emerging platforms and integrate these in a timely fashion within the content calendar.
• Guide planned and real-time content creation and storytelling that keeps Centris culturally relevant and top of mind with members and future members.
• Lead strategic A/B testing across content types and platforms designed to deliver better results.
• Collaborate cross-functionally with business units, vendors, and our outside agency to complete marketing requests as needed.
• Write SEO-friendly blogs, articles, etc.
• Assist in planning and executing email marketing campaigns using HubSpot.
• Assist with administrative tasks related to overall marketing needs.
• Maintain and develop brand consistency across all marketing touchpoints through copywriting, monitoring, and proofreading standards

Discover the Centris Experience

• A Culture Built on Collaboration: work alongside passionate experts who value fresh ideas, open communication, and teamwork! We celebrate curiosity, encourage innovation, and support each other in bringing bold concepts to life.
• Creativity Meets Purpose: Your work will directly shape how our members and community experience the Centris brand. Whether you're filming a strong in-branch, crafting a social campaign, or partnering with our digital agency, you'll have the freedom to create content that inspires, educates, and connects.
• Growth You Can Feel: We invest in your professional development through training, mentorship, and opportunities to stretch your skills. You'll gain hands on experience with industry-lending tools, platforms, and partners; all while growing your portfolio and expanding your expertise!
• Community at the Heart: Centris is deeply rooted in service. You'll help amplify initiatives that support local nonprofits, financial education, and community events. Your content will highlight the real impact we make together.

What You Bring

• Bachelor’s degree in marketing, communications, journalism, or related field.
• 3-5 years of experience in social media oversight and content creation.
• Proven strong writing and storytelling skills.
• Video production and editing experience required. Proven proficiency in design and video editing tools (Canva, Adobe Creative Suite).
• Familiarity with SEO, Google Analytics, and email marketing platforms.
• Knowledge of social media best practices and algorithms.
• Ability to balance creative and analytical tasks.
• Excellent communication, organization, and project management skills.
• Demonstrated ability to drive engagement and deliver measurable results.
• Excellent visual and editorial judgment with a portfolio of work that demonstrates brand-building and conversion-focused content.

Preferred Skills

• Experience with HubSpot.
• Familiarity with WordPress and HubSpot CRM platforms.
• Previous experience in financial services.
• Understanding of paid social advertising (Meta, Google Ads).

Ready to Dive In? Your Journey Starts Here!

Join us at Centris Federal Credit Union and embark on a career that's truly rewarding!