Security Operations Team Leader
As a global leader in advanced mobility solutions, our outstanding team of legal professionals helps us navigate the continually changing legal and regulatory landscape. In our Office of General Counsel, you'll be part of an organization that collaborates with outside counsel to operate as a global team and deliver world-class legal, tax, and audit services to client groups throughout the company. At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation.
In this position
This pivotal, hands-on leadership role is integral to our security organization, overseeing all security operations for Ford Customer Service Division (FCSD) facilities, which include parts distribution centers and warehouses, within a designated region. These roles will also have responsibility for supporting security operations at select commercial properties (offices, design studios, test facilities, etc.) within their region. As a Security Operations Team Leader, you will act as a key point of contact, exercise independent judgment, take charge of operational situations, and provide exceptional customer service while representing the department. This role requires travel to FCSD sites and other Ford facilities within their designated geographic region in the U.S. and Canada. You will be expected to work on-site at your home location when not traveling.
Responsibilities
What you'll do
Manage and oversee all security and fire operations for assigned FCSD locations, ensuring compliance with company policies, security manuals, and protocolsProvide guidance, direction, and mentorship to contract security personnel, including ensuring contract security completes training and onboarding, fostering a high-performing and collaborative security environment across multiple sitesConduct regular site visits and travel frequently to various FCSD and Ford commercial locations within your assigned region to assess security posture, build relationships, and provide direct oversightServe as the key point of contact for security-related matters at assigned FCSD locations, demonstrating exceptional customer service and professionalism to site leadership, employees, and visitorsReview protocols and ensure sites are prepared to respond to security and fire incidents (e.g., medical, behavioral, trespassing, accidents, suspicious activity, thefts), ensuring appropriate escalation to Global Security leadership when necessaryCoordinate and lead initial investigations into security incidents, gathering evidence and preparing comprehensive reportsCollaborate with the Global Brand Protection team on investigations related to parts and product integrityOversee and ensure functionality for access control, security video systems, fire inspections, and emergency support for assigned facilitiesConduct risk assessments of sites to determine if the operational model is adequate for site integrity and identify physical security gaps and solutions through proactive initiativesConduct regular and random security inspections of parts logistics processes, including packaging, labeling, handling of scrapped parts, and receiving / shipping of returned partsMonitor and ensure facility practices comply with Customs Trade Partnership Against Terrorism (CTPAT) requirementsAssist with the planning and execution of special projects and security initiatives, including audits and site-specific security enhancementsDevelop and deliver security awareness communications and training to employees and contract security personnel at assigned locationsCollaborate with site leadership, HR, Labor Relations, and Safety representatives to discuss and resolve workplace issuesDevelop and maintain strong relationships with internal skill teams and external partners (e.g., local law enforcement, fire departments) to ensure unified alignment and effective security coverage for special eventsEnsure the security and privacy of company classified and sensitive informationBe available to work 24x7, 365 days a year, including off-shifts, weekends, and holidays, as operational needs dictateQualifications
You'll have
High School Diploma or GED5+ years of experience in law enforcement, military, or a relevant security-related field3+ years of experience in a lead or supervisory role overseeing people and / or security operationsAdvanced proficiency in utilizing security-related software, systems, and standard office applicationsDemonstrated ability to exercise independent judgment, take charge in dynamic situations, and manage complex operational challengesPossess a Concealed Pistol License (CPL) or meet the state requirements to obtain one within 1 month from hire date, and demonstrate firearm proficiency as a condition of hirePossess a valid Driver's license and ability to travel frequently to various regional sitesEven better, you may have
Bachelor's degree or equivalent experience in a relevant fieldCPR / AED certificationDemonstrated strong oral and written communication skillsDemonstrated strong interpersonal and customer service skillsProven ability to establish priorities under changing conditions, exhibit calm and rational behavior under stressful conditions, and administer duties with accuracy and attention to detailKnowledge of security and fire operationsExperience in using data to visualize results and drive strategyDemonstrated ability to deliver results according to the Ford OS BehaviorsAs an established global company, we offer the benefit of choice. You can choose what your Ford future will look like : will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builderor all of the above? No matter what you choose, we offer a work life that works for you, including :
Immediate medical, dental, vision, and prescription drug coverageFlexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and moreFamily building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and moreVehicle discount program for employees and family members and management leasesTuition assistanceEstablished and active employee resource groupsPaid time off for individual and team community serviceA generous schedule of paid holidays, including the week between Christmas and New Year's DayPaid time off and the option to purchase additional vacation timeThis position is a leadership Salary Grade 8.
For more information on salary and benefits, click here.
Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
