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General function: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Customer Experience:
Operations:
Referrals:
Perform other duties as assigned.
Supervisory responsibilities: None.
Minimum knowledge, skills and abilities required:
Working conditions:
Location -- Macomb, Michigan 48042
Customer Service Representative • Sterling Heights, MI, US
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