Job Description
Job Description
Sets up and tears down tables, chairs, audio visual and other miscellaneous equipment required for functions. Maintains cleanliness of function rooms, storage areas, and equipment following standardized procedures. Displays a willingness to learn audio-visual operational procedures and provide a superior guest experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Prepares function spaces for meetings, banquets, weddings, conferences and other events by setting up chairs, tables, audio-visual equipment and other support equipment and / or decorations.
- Continually strives to ensure a quality guest experience by providing a clean, safe, consistent and secure function space and adjoining public areas.
- Maintains cleanliness of function space and storage areas including floors, windows, ceilings, walls, draperies, as well as individual equipment at all times.
- Willingness to learn audio, video, and lighting operational procedures related to conferences, meetings, weddings, and other events. Existing audio-visual knowledge is helpful, but not required.
- Delivers conference materials to appropriate individuals or areas.
- Delivers luggage to guest rooms and removes at times upon request.
- Interacts with guests with a helpful, positive and cheerful attitude. Willingness to help answer guest questions related to directions, upcoming events, etc.
- Maintain a harmonious working relationship with other employees, maintaining a positive attitude, and taking initiative when necessary.
- Cross trains with other department to ensure maximum job knowledge, productivity, and guest satisfaction.
SCHEDULE
Schedule includes all shifts : days, evenings, nights, weekends, and holidays. Overtime as business dictates.
EDUCATION and / or EXPERIENCE
Candidates must be a minimum of 16 years of age. Prior experience or education working in events, hospitality, and audio-visual technology is helpful but not required.