Medical Assistant

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Job Type

Full-time

Description

Our nursing staff are the heart and soul of Fenway Health. Every day, they work tirelessly to ensure that our patients receive compassionate, high-quality care. We are currently seeking Medical Assistants to join our team of mission-driven nurses at our outpatient community health center. As a Medical Assistant, you will provide direct patient care, support for medical providers, and administrative support for other clinic functions to ensure our patients receive the highest quality care.

Representative Duties :

Provides direct patient care, using clinical and office procedures as appropriate for a Medical Assistant in an outpatient clinic

• Organizes and prepares patient visits including patient summary sheets, labels, and huddle sheets for daily clinic
• Prepares exam rooms for the patient encounter; restocks, and cleans as necessary
• Calls patients from the lobby into the exam room using two patient identifiers and using proper pronouns
• Obtains chief complaint, vital signs, allergies, surveys, screenings, and consent forms from patient
• Prepares office visit note and documents vital signs in CPS
• Assists with patient care under the direction of the medical provider, RN or LPN
• Assists with care coordination for individual patients and panels of patients under the direction of the provider, RN or LPN via phone call, email and / or letters
• Administers all CLIA waived lab tests and medical tests (e.g. EKG, Spirometry UA, HCG, rapid HIV, PPD administration) and procedures (e.g. ear lavage) as per protocol and medical provider orders.
• Assists with the collection and transport of lab samples.
• Demonstrates competency in mailings, sorting of mail, filing, faxing, e-faxing and other duties to support administrative office needs
• Participates in Patient-Centered Medical Home (PCMH) by reviewing patient charts for health screenings due
• Understands and maintains standard precautions in all clinical activities, uses PPE appropriately
• Chaperones patients as needed during physical / pelvic exams
• Coordinates in-clinic services between client services, the lab, providers, MAs, and nurses to assist with timely and smooth patient flow
• Demonstrates teamwork and works to build cohesive, professional relationships with all Fenway Health employees and patients
• Performs phlebotomy if deemed competent
• Administers vaccines if eligible by states guidelines
• Provides clinical support for walk-in patients
• Assists in emergencies as trained, calls for outside help or transport as directed

Effectively maintains medical supply stock, medication supply stock, equipment in working order and cleanliness of clinic

Provides phone and clerical support for general patient inquiries and outreach

Effectively communicates with patients, co-workers on the Nursing team and across departments

Performs related duties, as assigned.

Requirements

Preferred Qualifications :

Working Conditions and Physical Effort :

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more. LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.

Salary Description

$22.62 - $24.87 per hour