Customer Service Representative

Order Entry Specialist

Make an Impact in a Fast?Moving, Customer?Focused Role

Do you love keeping things organized, solving problems before they become problems, and creating a smooth experience for customers and internal teams? We're looking for a detail?driven Order Entry Specialist who thrives in a collaborative, high?energy environment.

In this role, you'll serve as a critical link between customers, sales, finance, and fulfillmentmaking sure every order moves seamlessly from placement to delivery. If you enjoy being the go?to person who keeps everything running smoothly, this position is for you.

What You'll Do

• Process 20+ customer orders daily, ensuring accuracy and efficiency.
• Enter orders into our ERP systems (MAS/AX) with precision, verifying details when needed with customers or internal partners.
• Serve as the primary post?sale contact, answering non?technical customer inquiries and resolving order issues with professionalism and care.
• Monitor order progress, proactively addressing any delays or exceptions.
• Provide customers with timely product and pricing information.
• Collaborate closely with sales, finance, and shipping teams to create a seamless post?purchase experience.
• Build strong customer relationships through clear, friendly, and consistent communication.

What You Bring

• Experience in order entry, data entry, or order processing.
• Comfort using Microsoft Office, Salesforce, and order?fulfillment platforms.
• Bachelor's degree in Business, Sciences, Sales/Marketing, or related field or equivalent experience.
• Strong written and verbal communication skills.
• Analytical, solutions?oriented mindset with great problem?solving skills.
• Knowledge of ERP/CRM systems (MAS, Microsoft AX, Salesforce.com).

Bonus Skills

• Highly proactive, with a knack for spotting issues before they escalate.
• Excellent attention to detail and proofreading accuracy.
• Quick learner with a commitment to quality and continuous improvement.
• Familiarity with Microsoft Teams, Outlook, Word, and Excel.

Job Type & Location

This is a Contract to Hire position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $21.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Minneapolis,MN.

Application Deadline

This position is anticipated to close on Apr 9, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.