Director, Data Center CE Operations (Washington)

About FluidStack

Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black Forest Labs, Meta, and more.

Our team is small, highly motivated, and focused on providing a world class supercomputing experience. We put our customers first in everything we do, working hard to not just win the sale, but to win repeated business and customer referrals.

We hold ourselves and each other to high standards. We expect you to care deeply about the work you do, the products you build, and the experience our customers have in every interaction with us.

You must work hard, take ownership from inception to delivery, and approach every problem with an open mind and a positive attitude. We value effectiveness, competence, and a growth mindset.

About the Role

Fluidstack is scaling our network of high-density GPU datacentres, and we need a Critical Environment Operations Director to keep them safe, reliable and energy-efficient. Youll own site operations end-to-end - power, cooling, maintenance and compliance - lead a small international team of MEP engineers and set the standards that drive near-zero downtime for our AI-focused customers. If you can blend hyperscale rigour with start-up speed, this role lets you shape the operational backbone of one of the fastest-growing AI infrastructure companies.

Focus

Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations

Lead a team of Mechanical, Electrical and Control System professionals supporting Fluidstack's online services

Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters

Maximize Critical Environment (CE) availability to ensure optimal operational efficiency

Reduce high-impact and human-error Critical Environment (CE) incidents year over year

Deliver on cost / energy efficiency initiatives

Ensure routine reporting to effectively manage and analyze our Power / Temperature / Relative Humidity, and SLA monitoring

Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners

Work with regional and global peers to share and build best practices across the entire datacenter portfolio

About You

High School Qualification or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and / or critical environment infrastructure)

OR equivalent experience

3+ years of people management experience.

Nice to have

7+ years enterprise-level experience managing large scale and complex projects / programs AND 7+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 7+ years experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack / Enclosures, structured cabling) AND Experience managing budget $5M+.

Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical / Mechanical Engineering, Supply Chain Management or related field.

7+ years experience leading diverse, technical workforce

OR 10+ years experience managing global and virtual teams.

Applicable certifications : ASICS / Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.

Bachelors Degree or Technical College certification in mechanical or electrical engineering and / or services

Experience working on large scale CE projects

Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)

Benefits

Competitive total compensation package (salary + equity).

Retirement or pension plan, in line with local norms.

Health, dental, and vision insurance.

Generous PTO policy, in line with local norms.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.