Audio Visual Technology Support Specialist Job at TSR Consulting Services, Inc.

Audio Visual Technology Support Specialist

Our client, a leading financial services company is hiring an Audio Visual Technology Support Specialist on a long-term contract basis.

Work Location : Cleveland, OH 44113 - 5 days onsite - Must be local

Pay Rate is $33-$34 / hr W2.

As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work.

Audio Visual Responsibilities of an On-Site Technician :

• Microsoft Surface Hubs – Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary.
• Crestron – Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings.
• Microsoft Teams Rooms – Diagnose and resolve connectivity issues for MTR’s and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR’s user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls
• Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors / kiosks)

Technical Responsibilities of an On-Site technician :

Interpersonal skills an On-site technician should have :

Seniority level : Mid-Senior level

Employment type : Contract

Job function : Information Technology

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