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Communication Coordinator
Communication CoordinatorIberville Parish Library • Plaquemine, LA, USA
Communication Coordinator

Communication Coordinator

Iberville Parish Library • Plaquemine, LA, USA
4 days ago
Job type
  • Full-time
  • Quick Apply
Job description

POSITION PURPOSE

Under the supervision and direction of the Library Director, this position develops and oversees the creation of both print and digital media to communicate the library's services, events, and initiatives to the residents of Iberville Parish.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assume responsibility for the creation and distribution of the library's print media

  • Design, produce, and distribute the monthly newsletter
  • Create brochures, flyers, posters, and / or handouts to promote systemwide services and resources to better inform the public of library collections, databases, programs, and services.
  • Create and submit library promotional materials to community partners following an established schedule
  • Ensure that all printed media meets brand guidelines and follows established schedules.
  • Collaborate with library departments to stay informed of upcoming services and programs that require promotion
  • Manage distribution lists and ensure that content is sent on time following established schedules.

Assumes responsibility for the management of the library's website and social media platforms

  • Regularly update the website to promote library programs and services and keep the website relevant and engaging
  • Ensure the website follows brand guidelines and SEO best practices
  • Work with Library Administration to create new webpages and sections to accurately describe and promote library services available at all library locations
  • Update and maintain social media profiles across approved platforms
  • Create, schedule and publish social media posts that follow branding guidelines, marketing goals, and best practices.
  • Create and distribute the library's e-Newsletter(s) and maintain its subscription list.
  • Create and implement e-communication initiatives to inform patrons of services and programs
  • Respond to patron questions received via email or direct message in a timely manner
  • Track and analyze content performance across email, websites, social media platforms, and e-communication platforms. Make recommendations for improvements.
  • Assumes responsibility for working with internal departments and outside entities to promote library services

  • Create, maintain, and follow content calendars for print and digital media so that all parties understand submission deadlines
  • Assists the Library Director in liaison duties with community partners and outside entities in planning library promotional campaigns and initiatives
  • Provide support for other departments as assigned, including graphic design, event promotion, or special projects.
  • Assumes responsibility for engaging in learning and development activities

  • Continuously improves job skills by participating in continuing education opportunities
  • Continuously develops software and online media skills necessary for effective communication and job function
  • Maintains knowledge of the library services, resources, activities, policies, and procedures
  • Reviews professional literature to keep informed about services, issues, emerging technologies, and research related to online services and media for libraries. Relates ideas to the library's mission and values.
  • Assists in peer support and training as needed
  • Assumes responsibility for related duties as required or assigned.

  • Ability to work cooperatively between library departments in effort to develop and create high-quality marketing for library programs and services
  • Completes special projects as assigned and by deadline
  • Performs other duties as required.
  • QUALIFICATIONS, Education, and experience :

  • Bachelor's degree from an accredited college or university.
  • 1 year experience related public relations experience, preferably within the public sector
  • PREFERRED : Degree in Media, Communications, Public Relations, or related field
  • Required Knowledge :

  • Intermediate to advanced knowledge of Adobe Creative Cloud and associated applications
  • Knowledge of general library principles, policies and procedures
  • Knowledge of library materials, services, and technologies
  • Knowledge of current online platforms, tools, and trends
  • Knowledgeable in utilizing social media and creating content to encourage engagement
  • Proficient keyboarding skills and understanding of Microsoft Office 365 environment and applications
  • Skills / Abilities :

  • Must have proficiency in social software platforms
  • Ability to use a mirrorless digital camera or similar equipment
  • Ability to communicate effectively, both orally and in writing
  • Strong interpersonal skills and public relations skills
  • Strong presentation skills
  • Ability to work independently by organizing work effectively, determining priorities, making decisions, and completing assigned duties by deadline
  • Well organized and detail oriented
  • Initiative to determine and complete needed tasks.
  • Ability to meet and relate to the public and staff members in a positive and constructive manner.
  • Ability to learn new technologies, use applicable software applications, office equipment and technology
  • Flexibility, initiative, vision, and tact.
  • _____________________________________________________________________________________

    Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

    While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls, the employee is occasionally required to stand; walk; sit; reach with hand and arms; climb or balance; and stoop, kneel, crouch or crawl.

    The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

    The noise level in the work environment is usually moderate.

    _____________________________________________________________________________________

    This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

    All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each job duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge skills or abilities.

    This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

    Iberville Parish Library is an equal opportunity employer.

    Conditions of Employment : assessment test, degree transcripts (if applicable), copies of diploma(s) earned, successful background check, successful drug screening.

    _____________________________________________________________________________________

    Conditions of Employment : successful background check, successful drug screening.

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