Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

I opened my agency in 2019, and since then, weve built a close-knit team of five dedicated professionals who truly enjoy working and growing together. Before becoming an agent, I spent 15 years in corporate finance as a CPA in New York, which gave me a strong foundation in helping people make smart financial decisions. Im a proud Syracuse graduate, a dad to two boys (11 and 13), and when Im not in the office, you can usually find me on the golf course or spending time with my dog, Charlie.

Were actively involved in our community, from serving on the board of the Jersey Shore Chambers to participating in networking events, happy hours, and womens chamber initiatives. Our office is built on collaboration we support one another, celebrate wins as a team, and focus on achieving success together.

Team members enjoy consistent training and development opportunities, license reimbursement, and a SIMPLE IRA to support their long-term goals. Were looking for motivated, team-oriented individuals who are eager to grow, contribute, and thrive in a supportive environment.

If youre searching for a workplace where collaboration, growth, and community impact go hand in hand, this could be the perfect place for you.

ROLE DESCRIPTION :

Jen Ortiz - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS :

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.