PKI Knowledge Base Manager

Job Description

Job Description

Salary :

The PKI Knowledge Base Manager will support the Air Force Public Key Infrastructure (AF PKI) System Program Office (SPO) by assisting with documentation and ensuring the maintenance of customer-facing resources such as websites and SharePoint sites. This position will work with the PKI Configuration Manager and PKI Technical Writer to ensure up-to-date information dissemination on all customer-facing resources. This position requires a highly communicative individual with strong organizational skills and PKI expertise.

Job Duties

Resource Maintenance Processes : Implement processes to ensure AF PKI SPO websites, SharePoint sites, knowledge-based articles, and other customer-support resources are kept current and accurate.

Website Management : Maintain the AF PKI website, ensuring all data, training, knowledge-based articles, Computer Based Training (CBT), videos, processes, and policies are up to date.

SharePoint Management : Maintain the AF PKI SharePoint site, ensuring accuracy and currency of data, training materials, knowledge-based articles, CBT modules, videos, processes, and policies, while reviewing and updating content regularly and archiving outdated material per established procedures.

Required Qualifications

Website / SharePoint Management : Proficiency in maintaining and updating websites and SharePoint sites, ensuring content accuracy and accessibility.

Security Clearance : Must possess or be eligible to obtain and maintain a minimum Secret clearance, with all employees cleared to at least Secret by the contract start date of June 1, 2025.

Location : Ability to work in San Antonio, TX, with potential on-site support at the Government-leased facility as needed to facilitate information reviews and collaboration.

Education : Bachelors degree in related field.

Preferred Qualifications

DAF Experience : Prior experience supporting DAF organizations or familiarity with DAF instructions, manuals, and policies.

Certifications : Relevant certifications such as CompTIA Security+, CISSP, or DoD 8570 / 8140-approved Information Assurance certifications (e.g., IAT Level II or higher).

Technical Writing : Strong skills in drafting and updating technical documentation, including policies and training materials, tailored to Government standards.

Content Management : Advanced experience managing web and SharePoint platforms, including archiving processes and multimedia content (e.g., CBT, videos).