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Onboarding/Role Development Partner
Onboarding/Role Development PartnerNYC Staffing • New York, NY, US
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Onboarding / Role Development Partner

Onboarding / Role Development Partner

NYC Staffing • New York, NY, US
8 days ago
Job type
  • Full-time
Job description

Onboarding / Role Development Partner

At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Reporting to the Sr. Manager of GTM Readiness, the Onboarding & Role-Based Development Partner will be responsible for ensuring our onboarding and role-based development programs continue to deliver exceptional results. You'll own the delivery of onboarding, manage AI platform operations and reporting, and reinforce key skills and behaviors post-ramp. This role blends facilitation expertise with technology fluencyideal for someone who thrives at the intersection of human learning and scalable, data-driven enablement. Working closely with Revenue Effectiveness, Field leaders, and cross-functional partners, this role will ensure the learning experience aligns with business objectives while positioning Justworks as a forward-looking leader in innovative, technology-driven enablement strategies.

What You Will Work On :

  • Deliver New Hire Onboarding
  • Manage AI Enablement Platforms
  • Reinforce Post-Onboarding Skills
  • Track and Report Metrics
  • Partner with Frontline Managers
  • Continuously Improve Program Quality

How You Will Do Your Work :

  • Consultative Approach
  • Results Driven (Strategic Mindset)
  • Functional Expertise (Decision Making)
  • Relationship Building
  • Adaptability
  • In addition, all Justworkers focus on aligning their behaviors to our core values, known as COGIS.

    Qualifications :

  • 35 years of experience in learning facilitation, enablement, or trainingpreferably in a fast-paced, customer-facing organization.
  • Proficient presentation and facilitation skills able to confidently lead sessions for diverse audiences (sales, CS, ops, etc.) both in-person and virtually.
  • Experience implementing AI-driven learning pathways or adaptive learning technologies.
  • Strong familiarity with AI or learning technologies (LMS, role-play platforms, or virtual coaching tools).
  • Background in sales enablement, inbound contact center, or corporate onboarding.
  • Strong understanding of adult learning theory, learning science, and performance enablement.
  • Experience designing for scalability in global and hybrid workforces.
  • PEO / HR / benefits / tech / SaaS industry experience a strong plus.
  • Excellent facilitation and communication skills, as well as exceptional collaboration and influence skills across all levels of an organization.
  • Strong analytical skills, the ability to analyze data, and create meaningful conclusions that will inform business decisions.
  • The base wage range for this position based in our New York City Office is targeted at $109,000.00 to $119,900.00 per year. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.

    Diversity At Justworks

    Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com.

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