Job Description
Job Description
Power-Flo Technologies is a unique company with the capabilities of an electrical products distributor, manufacturer, and service organization all rolled into one. We are looking for you to join our collaborative team as an inside sales representative.
SUMMARY OF FUNCTIONS :
Provide sales support and customer service to an existing assigned customer base while actively pursuing new business opportunities. Work with other PFT departments, outside sales, and vendors to impart unparalleled customer satisfaction.
Our Core Values
- Our People
- Relationships
- Innovation
- Sustainability
- Growth
- Determination
Salary Range : $18.00 - $30.00 / hour depending on direct experience with products / industry
Full-time, on-site. Monday-Friday
Competitive Benefits Package
Health insurance (medical, dental, vision)PTO program and paid holidays401K with employer matchCompany provided life insurance (after 1 year of employment)Opportunities for Growth
Responsibilities include but not limited to the following :
Determine customer requirements to recommend specific products, solutions, or servicesIntroduce new products to existing customersRetain existing customers by building rapport and providing unmatched customer serviceReceive and process orders from customers utilizing our ERP systemMaintain proper records of all transactions (sales orders, cancellations, returns, credits, warranties, complaints) and perform follow-up activity as the situation dictatesProvide timely solutions to customer queriesCustomer quotationsMaintain liaison with other departments for order completion and timely shipmentWork with vendors as necessary to gather information regarding pricing and availabilityCorrespond with customers via e-mail, telephone, and faxProvide back up support to team members as requiredManage pricing and margins in conjunction with outside sales to maximize profitabilityAttend training to obtain relevant knowledge regarding existing and new product linesVigorously seek prospective new accounts employing standard sales methodsLoad and maintain Rebates in ERP system as well as contact vendors for special pricing or renewal of expired Special Price Agreements and RebatesRequirements for the position include but are not limited to the following :
Overall knowledge and understanding of Controls, VFDs, PLCs, and motorsMust be able to handle a high call volume environmentExceptional interpersonal and customer service skillsAbility to work well both independently and in a team settingExcellent written and verbal communication skillsProblem solving and reconciliation skills necessaryMust be committed to learn our business and all the product lines and to keep up to date as wellAbility to remain professional and focused with customers on the phone and successfully conclude the call despite any challenges presented by the customerMust be a Self-motivated and sales driven individualExperienced being responsible for maintaining and exceeding quota’s / sales goalsExperience with our ERP System that is called Eclipse is a big plusMust be able to learn our Windows based and our text command-based ERP SystemValid and clean driver's licensePhysical Ability Requirements (with or without reasonable accommodation)
Ability to sit for prolonged periods of timeAbility to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of timeWe are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa.
Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.
Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.