Customer Service Representative

Customer Service Representative

Qualifications : Communication skills, problem solving skills, working independently and with a team, high school diploma (or GED equivalent), employer does background checks, must have availability during hours of operation, preferred 6 months-1 year of relevant work experience.

The primary function of the role is to be the first point of contact for clients and deliver professional and quality customer service. This could include dealing with customers, clients, or third-party contacts and complaints.

Core Responsibilities :

• Handle inbound service calls
• Drive customer satisfaction through voice, chat, and / or email communications
• Navigate through multiple systems and tools
• Ongoing training and skill development

Location Requirements : You will be working onsite at 1398 S Woodland Blvd, DeLand, FL 32720. Foundever supports iPhone / Android devices. For an optimal experience in the application process and to ensure your security, please install the latest updates on your mobile device.

Benefits :

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability / handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state, or local law. The company forbids discrimination of all kinds, whether directed at associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. EOE.