Workers' Compensation Claims Adjuster - Nevada Jurisdiction (Hybrid)

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Overview

Workers' Compensation Claim Representative I – Reno, NV (Hybrid)

Location : Reno, Nevada

Schedule : Monday–Friday, 7 : 30 AM–4 : 00 PM PST

Work Arrangement : Hybrid after initial training (2–3 days in-office per week)

Salary Range : $53,000–$63,000 annually

Reports To : Workers' Compensation Supervisor

Accounts : Multiple client desk (Casinos, School Districts, Cities, Counties, Temp Agencies, Farming, and more)

Build Your Career With Purpose at CCMSI

At CCMSI, we don't just process claims—we support people. As a leading Third Party Administrator and a certified Great Place to Work , we offer manageable caseloads, employee ownership, and a collaborative culture. Our employee-owners are empowered to grow, contribute, and make a meaningful impact every day.

Job Summary

We are seeking a Workers' Compensation Claim Representative I to join our Reno, NV team. This position is ideal for someone who values structure, detail, and consistency in their work. You'll investigate and adjust workers' compensation claims for multiple clients across industries such as casinos, schools, municipalities, staffing agencies, and agriculture.

After an initial training period, this position transitions to a hybrid work schedule (2–3 days in-office), offering the perfect balance of collaboration and flexibility. You'll play a key role in delivering high-quality claim service to clients, ensuring timeliness, compliance, and accuracy in every claim you handle.

Responsibilities

• Investigate and adjust workers' compensation claims in accordance with Nevada state law and CCMSI claim standards.
• Review medical reports, legal correspondence, and invoices to determine reasonableness and relatedness to ongoing claims.
• Maintain organized claim files with accurate documentation, timely diary notes, and required correspondence.
• Communicate with injured workers, employers, and medical providers to ensure timely resolution and coordination of care.
• Monitor and adhere to all compliance deadlines and reporting requirements.
• Prepare reports detailing claim status, payments, and reserves as required by clients and excess carriers.
• Provide exceptional customer service to both clients and internal partners.
• May attend client claim reviews as required.

Qualifications

Required

Preferred

Training

Structured training program lasting 6 months to 1 year, depending on prior experience. Training includes hands-on instruction with supervision and ongoing mentorship from experienced adjusters.

Performance Metrics

Performance is measured by client satisfaction, timeliness of claim decisions, file documentation quality, and compliance with closing ratios and processing standards.

Benefits

Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity.

Visa Sponsorship

CCMSI does not provide visa sponsorship for this position.

ADA Accommodations

CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer

CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, We Believe In Doing What's Right—for Our Clients, Our Coworkers, And Ourselves. We Look For Team Members Who

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