Digital Document Services Specialist

#temporary

Job Title : Digital Document Services Specialist

Reports To : Client Services Supervisor Client Services Manager or equivalent leadership

The Digital Document ServicesSpecialist provides exceptional support by ensuring accurate and efficient document management across the organization. This hybrid role includes classifying and processing scanned documents verifying quality and accuracy and inputting information into pre-defined fields. The individual ensures compliance with client Service Level Agreements (SLAs) organizational policies and governmental regulations while maintaining the confidentiality and integrity of sensitive information.

In addition to core document management duties the role requires flexibility to assist in other operational areas as needed. This ensures seamless support across various functions contributing to a high-quality experience for both internal stakeholders and clients.

Duties and Responsibilities :

• Classifying scanned documents by checking form fields and inputting information into pre-defined fields.
• Ensuring the quality of scanned documents.
• Processing documents while maintaining accuracy as guaranteed in client Service Level Agreements (SLAs).
• Matching corresponding paperwork to accounts and applying appropriate business rules.
• Adhering to all governmental regulations and company policies and procedures.
• Protecting organizational assets and maintaining privacy and confidentiality.
• Upholding ethical standards and complying with business principles.
• Assisting in other operational areas as needed.

Qualifications and Education Requirements :

Physical Demands :

Travel : None or negligible.

Other Duties : This job description is not designed to cover all activities duties or responsibilities required of the employee for this role. Duties responsibilities and activities may change at any time with or without notice.

WHAT WE OFFER

Note : Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours / week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. I n North America our services include Mailroom Management (both physical and digital) Office Services such as Reception Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking insurance legal higher education advertising and other professional services including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people applicants and employees by promoting a culture of access inclusion equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex sexual and reproductive health choices national origin age disability genetics military status gender identity or expression sexual orientation and / or any other status protected by applicable law.

Colorado only : We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI (Artificial Intelligence) tools prompts scripts or real-time assistance (including but not limited to chatbots AI-generated responses or transcription-based tools) during any and all interviews over any forum or platform.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability you may request an accommodation at any time.

To view our privacy policy click on the link below : Data Privacy Statement

Acknowledgement Section : By submitting an application by hitting Submit Application you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or if you are employed by SPS can be grounds for immediate termination from this company.

Required Experience :

IC

Key Skills

DRG,Acute Care,Adobe Acrobat,ICD-10,Records Management,Technical Writing,Clinical Documentation Improvement,Documentation Review,Sharepoint,cGMP,Document Management Systems,Document Management

Employment Type : Full Time

Experience : years

Vacancy : 1