Teller

Teller Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will be based in Louisville, KY at the Hikes Point branch.

The job involves delivering a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. It also involves processing a variety of customer interactions, educating customers on alternatives available for their financial interactions, identifying banking opportunities during the customer interaction and referring as appropriate. The role also involves performing lobby engagement activities to connect with customers and position PNC products to meet their needs, educating customers on options for managing financial transactions by leveraging technology, tools and resources, and applying product and procedural knowledge to solve customer's problems.

To be successful in this position, candidates must demonstrate appropriate knowledge, skills, and abilities. Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales. Competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs. No degree or certifications are required for this role.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical / prescription drug coverage, dental and vision options, employee and spouse / child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child / elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year, depending on career level.