Account Executive

Account Executive

The Account Executive is a field-based role responsible for driving new business growth and strengthening customer relationships for the 503A in an ophthalmic compounding manufacturing setting. This position focuses on outside sales, lead generation, and provider engagement with ophthalmology practices, clinics, or healthcare partners. The role is ideal for a motivated sales professional with ophthalmic, pharmaceutical, or healthcare experience who thrives in a startup environment and is comfortable managing their own territory from prospecting through relationship management.

Responsibilities:

• Identify, prospect, and generate new business leads within an assigned territory through outbound sales activity, networking, and relationship building
• Assist with new account onboarding, including: prescriber enrollment, workflow coordination, staff education support
• Develop and maintain strong relationships with ophthalmologists, surgeons, clinic administrators, and healthcare staff
• Conduct in-person and virtual sales meetings to educate providers on compounded ophthalmic products, services, and ordering processes
• Serve as the primary point of contact for assigned accounts, ensuring a high level of customer satisfaction and ongoing engagement
• Collaborate with internal team to support customer needs and resolve issues
• Maintain accurate and up-to-date records of sales activities, leads, and opportunities within a CRM system
• Track pipeline activity and contribute to sales forecasting and performance reporting
• Represent the company at industry events, conferences, and local meetings as needed
• Stay informed on ophthalmic industry trends, regulatory considerations related to compounding pharmacies, and competitive landscape
• Support the refinement of sales processes and contribute feedback to help scale sales operations in a startup environment

Required Skills/Abilities:

• Excellent interpersonal, communication, and presentation skills
• High level of initiative, accountability, and self-motivation
• Strong organizational and follow-up skills
• Ability to understand and communicate technical or clinical information clearly
• Professional judgment and discretion when working in regulated healthcare environments
• Proficient in Microsoft Office and CRM platforms

Education and Experience:

• Bachelor's degree preferred or equivalent relevant experience
• 2+ years of experience in healthcare sales, ophthalmics, pharmaceuticals, medical devices, or a related field
• Prior experience working with ophthalmology practices or eye care providers strongly preferred
• Demonstrated success in outside sales, lead generation, or territory management
• Experience using CRM systems (e.g., Salesforce or similar)
• Strong understanding of consultative sales and relationship-based selling
• Ability to work independently and manage time effectively in a field-based role
• Comfortable working in a fast-paced startup environment with evolving processes

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Ability to travel locally and regionally, as required
• Must be able to lift up to 15 pounds at times