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Business Process Improvement Engineer

Business Process Improvement Engineer

Berkshire Hathaway GUARDNew York, NY, United States
1 day ago
Job type
  • Full-time
Job description

Responsibilities

The Business Process Improvement Engineer will play a pivotal role in driving process optimization and transformation within our organization. This individual will be responsible for analyzing existing processes, identifying opportunities for improvement, and implementing solutions to enhance efficiency, productivity, and customer / client satisfaction. The ideal candidate will have a strong background in business process management within the P&C insurance industry, with a keen eye for detail and a passion for driving continuous improvement.

  • Conduct comprehensive analyses of existing P&C insurance claims processes, identifying inefficiencies and improvement opportunities across policy administration, claims, and underwriting functions.
  • Define business requirements needed to enable target state processes.
  • Assist in the design and propose improved processes that align with P&C insurance best practices and organizational goals.
  • Collaborate with cross-functional teams to implement new or improved P&C insurance processes, ensuring smooth transitions.
  • Establish and monitor key performance indicators (KPIs) for P&C insurance processes to track improvements and identify areas needing attention.
  • Support change management initiatives by developing training materials and assisting in stakeholder communication.
  • Manage small to medium-sized process improvement projects within the P&C insurance context.
  • Design and deliver training programs for P&C insurance processes, ensuring that employees across different departments understand new or improved workflows. Develop comprehensive training materials and conduct workshops to facilitate the adoption of process changes.

Qualifications

  • 3-5 years of experience in business process management, specifically within the property and casualty insurance industry.
  • Must demonstrate experience in process improvement, data and analytics, and / or operational transformation.
  • Deep understanding of P&C insurance claims workflows is required
  • Knowledge of process improvement methodologies such as Lean, and / or Six Sigma.
  • Proficiency in documenting P&C insurance processes, including creating detailed process flows, standard operating procedures, and training materials with meticulous attention to detail.
  • Experience with business process management tools and software.
  • Strong project management and business analysis skills.
  • Excellent analytical and problem-solving abilities.
  • Effective communication and stakeholder management skills.
  • Applicants must be authorized to work in the U.S. without current or future sponsorship

    • Salary Range

    $100,000.00-$150,000.00 USD The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and / or training.

    Berkshire Hathaway GUARD

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