Sr. Service Manager

Job Description

Job Description

Description :

Now Hiring : Sr. Service Manager (with Sign-On Bonus!)

Location : Crescent Pointe Apartments – Charleston, SC

Position Type : Full-Time | Immediate Opportunity

Because We Already Know :

You’re the one who keeps it all running.

You’re the person everyone depends on — the one who keeps the team focused, gets the right parts, and knows how it all fits together because you’ve done it all.

At Phillips Management Group (PMG), we see you. We need you.

We know real success starts with people — that’s why we invest in our teams, empower leadership, and build a culture rooted in trust, recognition, and opportunity. Here, your knowledge, work ethic, and innovation won’t just be valued — they’ll lead the way.

Your Role : Sr. Service Manager

As the Sr. Service Manager at Crescent Pointe Apartments , you’ll work alongside the Property Manager to ensure our community runs smoothly, looks exceptional, and delivers an outstanding experience for residents. From leading maintenance operations to managing large-scale projects, you’ll be the operational heartbeat of a thriving, high-volume property.

Key Responsibilities

• Lead, train, and motivate maintenance technicians to deliver quality service and professionalism.
• Oversee daily operations including service requests, pool care, make-readies, preventative maintenance, and vendor coordination.
• Utilize OneSite to schedule work orders, record service data, and process invoices accurately.
• Conduct property inspections and delegate work orders efficiently.
• Coordinate move-out / move-in processes to maintain readiness and quality standards.
• Manage vendor bids, equipment orders, and supply inventory.
• Maintain OSHA, SDS, and EPA compliance documentation.
• Respond to resident service issues promptly and courteously.
• Support hands-on maintenance in HVAC, plumbing, carpentry, electrical, and appliance repair.
• Ensure landscaping, curb appeal, and community standards reflect PMG excellence.
• Serve as a leader, mentor, and problem-solver for your maintenance team.

Requirements :

What You Bring to the Team

Why Join PMG?

Work Environment & Physical Demands

Ready to Lead and Make an Impact?

If you’re an experienced maintenance leader ready to bring your skills to one of Charleston’s most dynamic apartment communities, we want to hear from you!

Apply today and join the Phillips Management Group family — where your work truly matters.

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